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“Roomy mini suite and delicious breakfast” 4 of 5 stars
Review of Porta Hotel Antigua

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Porta Hotel Antigua
4.0 of 5 Hotel   |   8a Calle Poniente No 1, Antigua, Guatemala   |  
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Ranked #13 of 76 Hotels in Antigua
Denver, CO
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
“Roomy mini suite and delicious breakfast”
4 of 5 stars Reviewed August 29, 2011

I had been living in Antigua for months and wanted to splurge for the evening instead of of staying in my apartment. I had been coming reguarly to the hotel's spa, pool and health club as a member. The spa is one of the nicest in Antigua! The room was a large mini suite and the rate offered was a good value for the money. It was very nice, but smelled like mold and mildew and there were some dead bugs on the floor. The room rate included an extensive breakfast buffet that was delicious! I also had a filling club sandwich from room service. I would stay there again as long as it is not on a weekend when there are too many kids around and using the pool and playground area. I prefer more quiteness. Overall a very good experience!

Room Tip: ask for one of the mini suites
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  • Stayed June 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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362 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Antigua Guatemala, Guatemala
1 review
5 of 5 stars Reviewed August 1, 2011

I want tp advise anyone who loves to be treated well, eat well and have all the sevices one can think of that they would enjoy, then say at this hotel. It is a 10 thanks to all the wonderful help.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 12, 2011

I stayed here with my son. He loved the garden playground, parrots and the pool. The room was great and the place was perfect.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2011

My wife and I stayed at Porta Hotel in Antigua not knowing what we were getting ourselves into. This was our first trip to Antigua and were not sure about what our Hotel would end up being like. Surprise! surprise! What a gem the staff, the service, and the overall experience it was! Porta made us feel at home. They were courteous, attentive, friendly, and genuine. We were greeted with a smile each day troughout the day during our stay. Their restaurant serves the most delicious food, although, pricy in comparison to other restaurants in the city.

A special thanks to "Don Aurelio" for being such a charming gentleman and for offering his assistance, always! We highly recomend this place for a serene, relaxing get away.

The Hotel hosts conferences for large groups, so if seclusion is what you are looking for Porta my not be your place, however, in no way my wife and I ever felt crowded or disrupted by this. The Hotel design offers space for eveyone.

The amenities were very comfortable and very clean. Porta and Antigua make a wonderful combination for a peaceful and charming experience. We felt completely safe and joyful all the time. Unforgetable trip!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2011

Just left Porta Hotel in Antigua after a three night stay. The hotel staff were just great. The grounds were beautiful. The massage from Laura at the spa was fantastic. The location of the hotel in Antigua was just perfect. The breakfasts were really good and had great variety. The hotel gym had very modern equipment. The one thing I wished for was better lighting in the room and in the walkways. I will return to Porta Hotel next weekend with my young daughters, and they are just going to love the pool and playground.
I am looking forward to my return trip to the hotel next weekend!

Room Tip: Ask for one around the pool in the main building
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  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 30, 2011

The location was wonderful, the property from the outside is beautiful, very dark and depressing rooms, really needs lighter colors, I could not read or even do makeup in the room or bathroom, even with the curtains open, extremely dark furniture, floors, walls and accessories....depressing!
The staff was lovely and friendly.

Room Tip: try to get rooms away from pool and banquet rooms
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  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortaGuatemala, General Manager at Porta Hotel Antigua, responded to this review, July 2, 2011
Dear Panicale63,

Thank you ver much for your comments. They are very important so we can work on the details which are essential. Can be so kind to give us the room number where you stayed so we can review the specific issues you list and should you have any further items please do let us know!
If you can send the email to info@portahotels.com att: Andreas
We will certainly work on your suggestions.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dominican Republic
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2011

After spending long hours looking for the perfect spot to have our destination wedding finally decided on Porta Antigua and I am confident this was the best decision we have made.
I am Guatemalan my husband Dominican; we have friends coming from all over the world. I was nervous about giving a good impression of my wonderful country without been too pricey for our guests.
We ended up having 100 guests and everyone is still raving about it.
Being myself a wedding coordinator I have really high expectations about it and I think they overpass them.
My communications with CLAUDIA our wedding coordinator were great she was really sweet nice and she always answer me promptly. I just met her the day prior to the wedding give her an idea how I wanted the setup and she made the magic!!!! she made my dream wedding come true.
The food was good, but the service was outstanding all of the servers make sure everybody feels welcome and happy.
Our room was so romantic and nice!!!! We really enjoy every minute we spent at Porta, thank you very much for giving me and my guests an unforgettable wedding/vacation.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortaGuatemala, General Manager at Porta Hotel Antigua, responded to this review, July 2, 2011
Dear ANAPC,

Thank you so much for your review... We are very happy we were able to fulfill your expectations. We wish you a very happy and prosperous life!!! Hope we see you here for your first anniversary, the room will be on us!!!

Our very best wishes in your new life!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Antigua
#2 Business Hotel in Antigua
#4 Luxury Hotel in Antigua
#8 Family Hotel in Antigua
#10 Romantic Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
Official Description (provided by the hotel):
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala

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