I just stayed here over the New Year's holiday and had a great time. I tried to book at the Santo Domingo but couldn't get a room so I ended up staying here. I was a little worried as I was traveling with my girlfriend who is accustomed to the finer things in life, but we both ended up loving the place and glad we stayed here over the S.D. Everything from the charming courtyard where we had excellent traditional (included) Guatemalan breakfast each morning to the beautifully done rooms, to the brand new bathrooms to being in the perfect location made us love this place. Marco at the front desk was as good as it gets with helping us pick restaurants, book a hike to the volcano, transport to the airport and get tickets to the best NYE party, etc. And the location was perfect, right next to the main square, and a comfortable walk from just about everywhere we went, which is another advantage over the S.D. which is somewhat out of the way. Being that there are only a few rooms here made the service that much better and definitely the place to stay if you want to be away from the madding crowd. The only real downside was that our room was right on the street so it was a tad noisy, but we ended up leaving the light/vent on in the bathroom which provided enough "white noise" to block out the street noise, so maybe request a room on the other side of the courtyard, and this may not be much of an issue during less busy times.
ask for a room not on the main street
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.