This place is so well maintained, tranquil, set in beautiful gardens....but the best thing by far is the amazing staff.
I sprained my ankle in Antigua, and when we got back to the hotel, all of the staff helped with organizing ice, crutchers, ordering in food, helping me walk to the room, bringing me breakfast....nothing was too much trouble.
Even before I hurt my ankle, I would have thoroughly recommended staying here to anyone who likes great service, beautiful, comfortable and quiet rooms, and exceptionally friendly and professional service.
I would not stay ANYWHERE else in Antigua!!!

I'm a pretty picky traveller and we moved to Santa Rosa from another hotel that was reeeealy loud. I was assured by staff here that the property was quiet, and true to their word it was PERFECT! Our suite was AMAZING and huge, with a spa bath and beautiful comfy beds.

Breakfast was awesome with pancakes (its a shame they don't serve them every day) but variety is good. The coffee is great and the wifi works just fine in the lounge area (you get it in some rooms). The location is great with a little store 1 minute away. It takes approx 5 minutes walk to reach the archway of the main street. it is a very safe neighborhood.

Most importantly, the service is outstanding, with Andrea being so helpful, kind, making phone calls for us, the maids gave us umbrellas when it was raining, and our room was kept very clean each day. 2 bottles of water included each day - we were so happy here we will return to Santa Rosa in a few days after a trip to the lake.

I can't speak more highly of this hotel and it's beautiful, manicured surroundings. I have never given 5 stars for every aspect of a hotel except for this one! You won't be disappointed.

For years, we have visited Antigua a few times a year. In this visit, we stayed a full week at Hotel Santa Rosa which we have visited in the past and admired its beautiful and well manicure garden. We were pleasantly surprised by the attentiveness and care of all the staff, Andrea, Lucia, Elida, Luis and even the internship student, Roxana. The cleanliness of this beautiful small hotel was impeccable. You sit for breakfast over looking their beautiful gardens and are serenaded by the birds in a cool quite Antigua morning. If this is the experience you are looking for in a boutique hotel, we highly recommended.

I was originally booked at El Convento and after trying to reach them for days with no response and a total lack of customer attention even after I made the reservation I canceled my reservation and called Casa Santa Rosa and it was a total blessing. They were so helpful in so many ways during my stay. The place is lovely, clean and the service was tops. I am a 5 star traveler and pretty picky about where I go and even though it was not 5 star elegance, the staff made it a 6 star hotel. Met all of my expectations at a very good price. Do not hesitate to book a stay here.