I stayed at the Inn as part of a bike tour. Although the rooms were comfortable, and I didnt request in advance, I was disappointed in the placement. I use crutches, I should have requested a first floor room in advance, although I can manage stairs when necessary. The hotel didnt have a first floor room when we asked to change from the second because "our rooms were all in the same area"....fair enough. Except they weren't. No one else from our tour group had a room in our building. The area was practically empty....I can't understand why we weren't accommodated. But, it was ok.
Breakfast was pretty standard hotel buffet breakfast. Eggs, bacon, waffles pancakes, muffins, etc. plus one fancier thing (I was biking, so I ignored most of it). Plenty and just fine. Helpful waiters.
The room was small but adequate. Two sinks, one outside the bathroom. Convenient!
Outside pool closed early, but indoor pool was open later. Outdoor hot tub could use a second railing, the top step is extremely steep. Both pools are pleasant. Cold then hot soaks are great for after a hard bike ride!
A nice thing about the inn is that it is easy to find on a minimal bike map....just head towards the airport! I never heard a plane while I was in the hotel. The airport is nicely landscaped with cool sculptures near the Inn. Doesn't disturb the site at all. The grounds were very pretty, greens and flowers in all the courtyards.
There are quiet parking lots between buildings, perfect for our group to get ready and deal with our bikes.
All the staff were extremely helpful, the bartender was confused when I asked him to fill a bag with ice, at first, but complied. (I iced the bruise from the hot tub's high step while waiting for a shuttle)
Not an exciting place, but if I wanted several rooms for my whole family, I suspect that this place would be perfect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear T'smum! We appreciate your frustration in your room placement - especially as you were using crutches. We would ask that guests always inform us of mobility issues prior to arrival as once other guests have checked in, making room changes can be difficult. We are also aware that the property can look vacant with the plentiful parking areas mostly empty! But that is because we do such a good job with our free shuttle service that none of our guests bring their cars! We are very glad you group enjoyed their visit to Nantucket and the Nantucket Inn. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.