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“exvellent quality hotel” 5 of 5 stars
Review of Paradise Hotel & Resort

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Paradise Hotel & Resort
3.5 of 5 Hotel   |   70 Queen Elizabeth Avenue, Norfolk Island 2899, Australia (Formerly All Seasons Colonial of Norfolk Island)   |  
Hotel amenities
Ranked #1 of 3 hotels in Norfolk Island
Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“exvellent quality hotel”
5 of 5 stars Reviewed October 6, 2012 via mobile

this hotel is fantastic. I just took a group to this hotel. Everything was great. Staff wete incredible and went above and beyond at every turn. The rooms were very neat and serviced daily. Everyone of my group (20 people) would highly recommend this hotel. Food is a bit pricey but very nice.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy P, Manager at Paradise Hotel & Resort, responded to this review, October 19, 2013
Hi MaryKayPinkLady, Thanks for your terrific review about our hotel. We strive to provide the best service we can. We look forward to welcoming you on your next rip to Norfolk Island.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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30 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Bargara, Queensland, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 21, 2012

We arrived at Norfolk not really knowing what to expect and were greeted with warm smiles and that continued through our whole trip.The rooms were very clean with everything we needed . The staff were fantastic and helped our elderly mother with everything she needed .I must mention Sandy our host and Keith (chef) they were lovely people that made it a place we will come back to. The meals were top class in presentation and taste.The theme night was convicts we laughed all night and didnt want to go to bed. Highly recommended we will return again next year and tell all our friends to go there

Room Tip: Ring and talk to the owner Sandy
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carissa Q, Front Office Manager at Paradise Hotel & Resort, responded to this review, September 23, 2012
Thank you so much for a great write up about The Paradise Hotel & Resort. Your excellent comments will be passed onto all staff. We are glad that you had such a wonderful time here with us & hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crookwell, Australia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2012

I could not recommend Paradise Hotel & Resort, Norfolk Island highly enough. Set in an idyllic sub-tropical setting there is an abundance of activities you can join in on. Close to the islands main attractions you can hop on an organised tour, take a stroll down to the pristine beaches or most enjoyably laze by the pool, cocktail in hand and delight in their scrumptious menu at La Perouse restaurant (their head chef James really is a talent, bringing an island twist to the Modern French Menu). No request is too big or too small of their lovely, friendly staff who are always there to make you feel welcome. My husband & I have visited numerous times and always choose to stay here, our home away from home. Not to mention those two beautiful resident puppied which is an added bonus to this fanastic family run business.
Keep it up guys! It is of no surprise that you recently won the tourism award for Best Hotel on Norfolk Island. Well done and look forward to another visit soon :)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy P, Owner at Paradise Hotel & Resort, responded to this review, October 19, 2013
Hi, Thanks for your brilliant response about our hotel. We will certainly welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2012

We have just returned from Norfolk and enjoyed the 'winter package'. Cooked breakfasts and other meals, as well as some tours and extras were included.
The staff were all amazing with their help and kindness, even taking us to the hospital and collecting us on three occasions after my husband had a fall, prior to his arrival. Nothing was too much trouble for them all.
The room was lovely with sub tropical flowers on the table. The welcome cocktail was delicious too.
Overall a very relaxing and well organised holiday.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy P, Manager at Paradise Hotel & Resort, responded to this review, September 25, 2013
I’m so pleased to read your review and note you had such a pleasant stay with us. Thank you for choosing to stay at the Paradise Hotel & Resort and we look forward to your return and welcoming you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 28, 2012

We stayed at this hotel with our Probus Club in May and were very pleased with our room and its location. The staff were so friendly and seemed to really enjoy their jobs. No matter what our group requested it was readily available. All of our tours which were organised through Pine Trees Tours, were on time and organised so very well, with Paradise organising meals etc around that specific time so that we could always get away on time. One day we were walking back from the shopping centre and it looked like rain so one of the staff came down town to pick us up so we would not get wet. How amazing was that!!

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy P, Manager at Paradise Hotel & Resort, responded to this review, February 14, 2013
Thanks for taking the time to share your positive experience at our hotel. I was delighted to read that you have such a lovely experience and that our team was helpful and able to accommodate your needs. We look forward to welcoming you back to the hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Paradise Hotel & Resort

Address: 70 Queen Elizabeth Avenue, Norfolk Island 2899, Australia (Formerly All Seasons Colonial of Norfolk Island)
Location: Australia > Norfolk Island
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 hotels in Norfolk Island
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Paradise Hotel & Resort 3.5*
Official Description (provided by the hotel):
Paradise Hotel & Resort, the premier hotel on Norfolk Island offers 55 rooms set in beautifully landscaped gardens and offers everything the discerning traveler requires - superb accommodation, conference facilities, fine dining and live entertainment! Call now! ... more   less 
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