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“AVERAGE” 3 of 5 stars
Review of Christmas Island Resort

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Christmas Island Resort
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1 Golf Course Casino Road, Christmas Island, Australia   |  
Hotel amenities
Perth
1 review
6 helpful votes 6 helpful votes
“AVERAGE”
3 of 5 stars Reviewed November 14, 2012

Consider quite good for its age, does require some work done.
Rooms comfortable, TV and Wifi available
Restaurant food average,
Need more English speaking staff, as most of them cannot understand English

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIRESORT, Owner at Christmas Island Resort, responded to this review, November 15, 2012
Dear Jensen, Thank you for kindly for your review and valuable comments. We are always continuing and currently in the process of upgrading and improving the facilities. Its difficult to find staff in a remote location like here but thank you again and we will continue to work on your suggestions. Look forward to you visiting us again in the near future. Merry Christmas & Happy New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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13 people have reviewed this hotel

Traveler rating
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    5
    2
    5
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2012

Nice room with air-condition and confortbale bed, tea& Coffee making facilities. Excellent food and service. Close to town settlement. Improvments and renovations are happening. Big pool with sparkling water. Great service at reception.

Room Tip: All rooms are same and would be comfortable.
See more room tips
  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 20, 2012

What ever you do, try your best to stay somewhere else than the Christmas Island Resort. It is no resort, the rooms are filthy and smells of mould, and dead insects, there are lots of live insects inside the rooms, the staff are un-helpful and will not help you out under any circumstances (I asked to borrow a bowl and spoon and was told they dont allow that in the rooms), and there is no maintenance. It is a really sad place that has now become a domitory for the security personnel for the Immigration Detention Center. All the funds made by the resort by Australian government workers is obviously not going back into the resort or the community which is really sad given what is going on over there.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Christmas Island hotels

Canberra, Australia
Top Contributor
103 reviews 103 reviews
44 hotel reviews
Reviews in 45 cities Reviews in 45 cities
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed June 28, 2012

The resort (if that's what you can call it) is run-down. Staff with limited English on the front desk, unable to charge meals to your room, bull ants in the iron, no on site manager. Meals average and the price of $285.00 per night is definitely far too much.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 8, 2012

The good:
- The restaurant does good breakfast and dinners
The bad:
- 6kms from The Settlement so a hire car is mandatory
- Pool was only open one day of the seven we visited
- Staff with very limited English
The downright ugly:
- Rooms were dirty
- Sheets did not cover the mattress
- Blanket was stained and too small for the bed
- Hole in the wall of my room
- Mould on the walls
- No tiles behind the toilet
- $285 a night is an absolute rip-off
Until the owner renovated this property completely do not stay there. Do not believe the photos on their website as the rooms are nothing like it.

  • Stayed May 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 11, 2011

I stayed here for a business trip in early September 2011.
As previous posters have said, it is the old Casino in the process of being slowly slowly upgraded.
Staff tried hard but weren't always easy to find. Rooms (Block 7) were slightly tatty and slightly dirty. There was a dampness over everything which could easily have just been sea spray ... not sure.
View was magnificent. Pool looked good (I didn't try). The problem overall is the cost, at $285 per night it really isn't value for money.
The state of the resort is hard to reconcile against that sort of cost.
My recommendation would be to check the progress of the upgrade before booking.
The other difficulty is that depending on what is happening officially on Christmas Island, rooms anywhere else are hard to come by.
A more reasonable tariff while the upgrade is proceeding would be my recommendation to the owners.
BTW love the Christmas Islanders, good people and ready for a chat.
OzJane

  • Stayed September 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia
Top Contributor
100 reviews 100 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed July 20, 2011

The Resort was built for a 5 star trade that collapsed. Seems the hotel was closed for a lengthy period and has recently been reopened as a casino-less resort. Sure the place has some flaws, but there is a team of wrokers trying to bring it back to it's previous standard. Meanwhile the rooms are very comfortable and well appointed. The restaurant serves really good food (breakfast and dinner) and there is a friendly karaoke (Harry's) bar that attracts a small crowd most nights.

Room Tip: Try to get into the renovated blocks of the hotel for nice rooms.
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  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Christmas Island Resort

Address: 1 Golf Course Casino Road, Christmas Island, Australia
Location: Australia > Christmas Island
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 hotels in Christmas Island
Price Range (Based on Average Rates): $
Also Known As:
Christmas Island Hotel Christmas Island

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