Cautionary tale: wonder why there isn't a current or recent review? Because no one stays here! I should have taken this as an omen and avoided at all costs! Touted as a B&B, this place is suffering from a major identity crisis! "Emily's" can't make up it's mind; whether it's college residential housing or a most casual B&B that is just a passing fancy and hobby of its eccentric owner, or the owner is trying to please both clientele and doesn't succeed in doing either!
Made a HUGE mistake in booking the Emily Room for 2 weeks at holiday time. Biggest complaint was shared common "parking lot driveway" that seems to be mostly for full-time tenants and B& B owner or a couple employee w/child that does their casual housekeeping and not B&B clients. Had to shovel out own rental car after a snowstorm, as only one permanent resident seems to really care about the place and helped. Residents/tenants and even B&B owner put signs on their dashboards with phone numbers if you need to move your car, because of restrictive residential permits. Never seen anything like it, as a guest to not have even a plowed wintry driveway and to have to share it with residents who may or may not move their cars!
After 2 weeks of tolerating all of their idiosyncrasies: one of my last days, I wanted to exit the driveway with my rental car and called a phone # that was on the windscreen of a van that was blocking the supposed guest's driveway, but no one responded. I wound up minimally scratching a van that prevented me from exiting and it wound up to be the cleaner of Emily's, a van, which was full of dents and had extensive previous damages. Long story short: "Pauline", the "Emily" behind "Emily's" initially claimed it was a minor scratch and instructed me to offer her said employee $100 and that she'd talk to him, that it was nothing...the next morning, I called her, asking what the resolution was, and Pauline claimed she wasn't going to get involved, despite it being her employee and happened in her own private driveway. This is simply outrageous! Her own employee failed to provide a written quote, demanding $300 from us and refused to obtain 3 written quotes, saying he'd call the police. Long story short: BEWARE & STAY AWAY!
We had no hot water for 2 mornings and heat was either way too hot or none at all. While the main house is historical and nostalgic, the heating elements were only in the kitchen area and in the bedroom, not in the main living area and we got very sick with the flu early on in our stay, because of the inconsistent heating. We eventually complained and a service truck arrived the next day, so we assumed that something was amiss and other folks also complaned. It seems the whole system is old-fashioned forced hot air and not very consistent.
It's a curiosity, why "Emily's" claims to be a B&B, when it seems more a turn-key operation or a self-serviced apartment or more suspect, student and full-time residential housing? It's noisy (from residents upstairs going to work early in the morning, smoking area outside our bedroom windows, on the front porch, or snow-shovel haven with shovels, brooms, etc. outside our front door & constant in/out of the driveway!)) there is no privacy, it's drafty with threadbare towels and rips in our bed sheets. Even outside our refrigerator door, the floor in the kitchen, was completely sticky on the floor tiles with the flat Coke bottles left inside and apparently dripping on the floow. Why complain, when the owner, Pauline, turns a blind eye or doesn't seem to care?
Everything was funky and not pleasant, had to even ask for a can opener that wasn't broken to open up soup. My husband got a lecture on recycling in the early part of our stay, when Pauline emptied our kitchen garbage on the floor and sorted it out in front of him, how infantilizing...why not provide appropriate bins to do this, instead of sorting this out in front of paying guests?
We were greeted by 2 muffins, encased in plastic wrap, surrounded by a 4 tiny-end pieces of an Entenmann's coffee cake (the obvious remnants of another guest) for the first 2 days, complemented by milk that was expiring and half a carton of orange juice in the fridge from the last guest. While I appreciate today's economy and the hardship's we all face, it's a slap in the face to pay top dollar for an alleged B&B that doesn't provide the basic needs. |
Heed our advice and go to one of the comfy & modern places in the area on Route 9, ask for extended stay rates or the local flyer you can get at a local gas station, usually $59 per night with continental breakfast,,,your dollars will go much much further and you will enjoy your stay all the more!
Stay away and avoid at all costs, that's our final message!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.