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Residence Inn Annapolis: Traveler Reviews

3.0 of 5
170 Admiral Cochrane Drive, Annapolis, MD 21401
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Residence Inn Annapolis
Ranked #14 of 22 hotels in Annapolis
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48 reviews from our community

    Trip type
Traveler rating
    12
    19
    10
    3
    4
Date Rating
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Place but needs Hospitality Training”
3 of 5 stars Reviewed November 5, 2012

Great place, great location, clean - The Consierge is ok too..but...horror of horrors the lady that runs the lobby restaurant is absolutely grizzly. Her demeanor is horrible - however she did not show favorites - she was nasty to everyone. The lobby restaurant could use someone with a pleasant personality and someone who is willing to be polite. This woman was so ticked off any time anyone approached the bar for a request - it was almost from a SNL skit.

Room Tip: the rooms are clean -
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Araba_101 about Residence Inn Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Residence Inn Annapolis, responded to this review
November 8, 2012
Valued Guest,

Thank you for taking the time to express your very important concerns regarding your recent stay.

After reviewing the feedback it's a high possibility that you may have resided at a different hotel as our property does not offer a bar, restaurant or concierge services.

If I could provide additional assistance regarding your concerns or assist in forwarding the feedback to the correct hotel please contact me directly.

Sincerely,

Waitman V
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheyenne, Wyoming
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Exceeded my expectation”
5 of 5 stars Reviewed October 2, 2012

Everything is very good. You should know that the bed and living and eating area are all one space, so it is not like some of the competitors in this segment that separate the sleeping area. Other than the layout, which was not a problem for my wife and I, everything was excellent. Great central location, nice clean rooms, excellent front desk experience, very good free breakfast including hot items- eggs, sausage, potatoes, waffles. The beds are nice, good quality sheets, nice soft pillows. The AC is central to each unit, so no noisy through wall units like most hotels/motels.

Room Tip: Ask for a forest view- rear of the property.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 95rangerover about Residence Inn Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Residence Inn Annapolis, responded to this review
November 8, 2012
95Rangerover,

Thank you for your wonderful feedback regarding our hotel accommodations, complimentary breakfast and comfort of beds.

Our Associates take great pride in providing a clean room and breakfast with several options to meet our guests travel needs.

We greatly appreciate your choice in lodging and look forward to seeing you on your next trip to Annapolis.

Sincerely,

Waitman V.
General Manager
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Hamilton, Hamilton, Bermuda
1 review
“Our rooms were double booked”
1 of 5 stars Reviewed October 2, 2012

We had booked and paid on August 1st to stay from Oct. 3rd till Oct. 8th. We received our confirmation and then on Sept. 30th were told our room had been double booked! Sorry no room is all they could say. This is unacceptable customer treatment from a supposed 1st class hotel chain. We won't be booking with Marriott again as it's an unreliable hotel chain. In all our travels worldwide never have we encounter this lack of respect.

Room Tip: Don't book with Residence Inn Marriott Annapolis
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Stayed October 2012, traveled as a couple
Was this review helpful? Yes
Ask Jennifer H about Residence Inn Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Residence Inn Annapolis, responded to this review
November 8, 2012
Good Afternoon Ms. Jennifer H.

Please accept my sincere apologize for the frustrations experienced prior to arrival with your reservation. While we make ever attempt to honor all of our guests reservations there are occasions such as this outside of our control resulting in an oversell situation.

Ms. Jennifer H, we would greatly appreciate the opportunity to have you reside at The Annapolis Residence Inn during your next visit to Annapolis. Please feel free to contact me directly at your convenience.

Kind regards,
Waitman V.
General Manager
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“Fits the Bill!”
5 of 5 stars Reviewed August 17, 2012

We stay here a lot, visiting relatives and friends, and it always works. Clean, spacious suite with full kitchen, convenient central location, good enough breakfast buffet, and great service. The pool is fun in the summer, and there's room on the grounds for walking (even your dog!) and an exercise room. You can't go wrong here.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jude48 about Residence Inn Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse POinte Farms
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“The suites must be better than the studios”
3 of 5 stars Reviewed July 15, 2012

Unfortunately, we were in a studio, where there's no separation between bed and living area. So if two people are on different schedules and one wants to sleep while the other one watches TV, well, you might as well have paid less and stayed in a regular hotel. On the other hand, the staff -- especially the front desk staff -- was excellent, spending quite a lot of time helping us learn about the various Annapolis neighborhoods.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask halljk about Residence Inn Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Residence Inn Annapolis, responded to this review
November 9, 2012
Guest Halljk,

Thank you for taking the time to provide feedback regarding your recent stay and the wonderful feedback regarding your experience...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Annapolis

Also Known As:
Residence Inn Annapolis Hotel Annapolis
Residence Inn Annapolis Hotel
Annapolis Residence Inn
Address: 170 Admiral Cochrane Drive, Annapolis, MD 21401
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Annapolis
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Marriott Residence Inn Annapolis hotel is located in Annapolis Maryland where rich history and beautiful scenery are bountiful. Easily accessible from Baltimore Washington International Airport (BWI) and just 30 miles from Washington DC, the Residence Inn Annapolis is a wonderful weekend destination. This Marriott hotel is conveniently located less than five miles from the area’s biggest attractions; including the United States Naval Academy, the City Dock and the Maryland State House. Plus a number of quaint shops, fine dining and scenic sights abound this shoreline community. ... more   less 
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