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Comfort Inn Annapolis: Traveler Reviews


76 Old Mill Bottom Rd., Annapolis, MD 21401
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80% Recommend
3.5 of 5 stars 10 reviews
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[ Date ] [ Rating ]
revengeful manager Carl Johnson

Comfort Inn Annapolis

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1 of 5 stars
businessandtravel   1 contribution
east coast
Sep 20, 2009 | Trip type: Business, Solo travel

In my last business trip I wasn't even checked in that hotel yet when one of my coworkers mentioned to me that I'll be staying there according to the front desk clerk. So I asked the manager how come they do not respect my privacy one of the most important rules in the hotel business, and he denied everything very aggressive and arrogant but he slipped the fact he was talking to a woman. When I asked for his name and business he tossed a notepad in my face to write it myself. After I called Choice Hotels ( I'm a Diamond member with over 200 nights / year in their chain) and registered the complaint, he the manager Carl Johnson, without my knowledge checked me out of my room while I was at work and waited for my return around 11 pm to tell me to leave the hotel without my belongings and my professional gear that he withhold at his discretion .I had to call the Police to recover my stuff, and filled in another complaint with Choice Hotels International. BEWARE OF THIS INDIVIDUAL IT APEARS TO BE EXTREMELY REVENGEFUL. until the hotel owner finds out that he destroys this business this guy will take a lot of unethical actions towards the clientele.

  • Date of stay September 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since September 20, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Customer_Servant, Manager
(Management representative)
Feb 20, 2010
At the Comfort Inn of Annapolis we are committed to the satisfaction of our guests. We respect the comfort, privacy, and most of all safety of our guests, and employees.

Sometimes there may be a guest that, for whatever reason, threatens that comfort, privacy, and safety. When this kind of person is identified you can be sure that they will be removed from our property as soon as possible, and asked not to return.

We stand by our commitment to the satisfaction of our guests, and hope that our patrons recognize that such a commitment, to this degree, will sometimes net us a negative review or two. We also hope that you allow our other reviews to speak for our property, and ignore this one for the brazen, and personal, attempt at revenge that it most obviously is.

We apologize to TripAdvisor for this lack in consistency in providing you with accurate reviews. We also apologize to you, our patrons, and potential patrons, for having to be exposed to the worst side of good customer service.

Sincerely
Carl Johnson
Manager Comfort Inn of Annapolis
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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A reasonable choice for the money

Comfort Inn Annapolis

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3 of 5 stars
tkelly7   27 contributions
Virginia
Jul 31, 2009 | Trip type: Family

I didn't expect a lot from this hotel...I just needed a place to stay for the night before dropping my son off at camp early the next morning. The staff was very nice and helpful, the hotel itself was clean, the room had only the most basic amenities -- cheap furniture, small television -- but had free wireless (always a plus). The breakfast room is small and loud and the breakfast choices were only okay. But, it was $30-$40 less than the better known chain hotels nearby (Doubletree, Hampton Inn, etc.) and so as a staging point for a camp drop off, it was fine. Don't stay there if you want a nice place to spend some time with the family...Pay the extra to stay somewhere nicer and not right on the highway.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since March 15, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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comfortable stay

Comfort Inn Annapolis

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4 of 5 stars
rcn63   8 contributions
pittsburgh, pa
Jun 28, 2009 | Trip type: Couples

Was attending a wedding at Chesapeake Bay beach club and wanted something fairly close. The bride had blocked reserved rooms at another motel. (Checked out comments on tripadvisor and the comments were not good). Decided to look for a place on my own. I checked the reviews for this place and decided to go for it. I was not disappointed. Honored AAA rate. This is a basic motel so if you are looking for fancy you will not get it. I was looking for a clean and comfortable place to stay that did not take pets. The hallway was not brightly lit and did smell of smoke but once we entered the room it was clean. Bathrooms are a big deal for me so that was the first place I looked. The bathroom looked recently renovated and there were no signs of black mold on tiles, etc (I always bring Clorox wipes but felt like I did not have to use them) . Very clean bathroom. Our room was spacious with a king sized bed. I pulled down the bedspread and examined the sheets underneath. I found no surprises. The bed and pillows were comfortable. The air-conditioning was more than adequate considering we were at the motel during the hottest days in June (The lower the temp on the air-conditioner, the less it will turn off an on. Former comment below. I found as I turned the temp up on the air-conditioner, it did turn off and on.). Water pressure was good in the shower. Only complaint is that the bathroom does need an exhaust fan (Comment below) and the towels are your standard motel towels but were clean. Staff was friendly. The motel is located next to a lower budget motel (can't remember) so first impressions are correct (comment below). Our room was located in the middle of the motel (212) so I did not notice traffic noise. Breakfast in lobby is what you would expect. Nothing fancy but it provided fuel for the body (I love fruit, so the selection was rather limited (apples and banana). I would have liked yogurt but none available. Available items were two kinds of cereal (looked like corn flakes and frosted corn flakes-don't know did not eat). English muffins and bagels. Packaged danishes, cubed cheese, two kinds of juices, milk, coffee, and waffle maker to make waffles. Within walking distance looks like a store where you can get anything that you might have forgotten to bring (Did not go in). Checked out exercise room. There are 3 pieces of equipment. Office is separated from the rooms. Fairly close to Annapolis (2 exits away). Would stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Quiet, Comfortable Stay

Comfort Inn Annapolis

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4 of 5 stars
happygramma   1 contribution
SC
Jun 2, 2009 | Trip type: Couples

We had driven all night to attend the birth of our grandson and were extremely tired. We asked for a quiet room and we never heard a sound for seven nights. We had fresh towels every day and enjoyed the breakfast room. The rate was the best Annapolis had to offer.
One suggestion would be to install exhaust fans in the bathrooms. It would help with the humidity.
It was a comfortable, enjoyable stay.
Thank you Comfort Inn.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 02, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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was pleasantly surprised with our stay

Comfort Inn Annapolis

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4 of 5 stars
spigadore   20 contributions
new jersey
May 18, 2009 | Trip type: Couples

We came to the area for a festival and did not want to stay in the city. This hotel was convenient to Route 50, but away from the hustle and bustle. It was clean and the bathroom was newly renovated. The staff was very friendly and helpful. I would stay there again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 12, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $104 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Comfort Inn Annapolis Also Known As

  • Annapolis Comfort Inn
Address: 76 Old Mill Bottom Rd., Annapolis, MD 21401
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