Booked the Sheraton 45 days ahead of a class for 2 of our employees for weekends in a row. The day after initially booking through Expedia we tried to change both reservations to 2 days instead of 3. This was not allowed even though when booking we could have chosen just 2 nights no problem. Now that they have your money, NO CHANGES ALLOWED. So even with 45 days to put us in the room we booked, the Sheraton Annapolis elected to put 2 men in a King room and not the Double that was booked. The Sheraton made no corrections when confronted at the desk and made no credit to the invoice for their screw-up. They just wanted to blame Expedia when clearly the Expedia paperwork shows a Double room. When Expedia was questioned, they blame the Sheraton Annapolis. Bottom line we will never use a Sheraton again nor will we use Expedia. Plenty of choices in Annapolis, do yourself a favor and avoid the headache.
- Also Known As:
- Sheraton Annapolis
- Annapolis Sheraton
- Official Description (provided by the hotel):
- The newly-renovated Sheraton Annapolis Hotel, located minutes from the heart of Annapolis, is ready to welcome you. Let our experienced and friendly staff cater to all your needs. ... more less
- Reservation Options:
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