I stayed here during Hurricane Sandy while in the Annapolis area for work. The staff was professional and worked well under pressure. The hotel restaurant and bar's food and drink is nothing to write home about but the staff was pleasant considering they were the only food option for the hotel guests in the entire area. I enjoyed my stay here as it was in an excellent location near two malls and plenty of dining options. The room was comfortable and clean. Really enjoyed the comfy pillow and soft comforters on the bed. Only negative was that the toilet paper in the bathroom is probably some of the cheapest and roughest I have ever been exposed to in my life. I would expect higher quality for a Sheraton hotel. Other than that I would return to this great property.

We stayed at the Sheraton last night for my birthday and it was great. I received a birthday card from the front desk plus a few other special treats. The room was very relaxing and met specifications I made online. The mall is right there and a casino is about 20 mins away. We did not go to the bar or restaraunt, but had the h'orduerves (SP) in the Club Level lounge. It was very good. Will definitely return.

I was concern with the recent reviews but we didn't encounter any problems. It wasn't a resort type hotel but the room was clean and met our overnight needs. When we checked in we saw that we didn't have a TV remote. We called the desk and had a remote w/i 5 minutes. All staff were very friendly, starting with our check-in with Yvonne to the gentleman who brought our remote. Staff we passed in the halls greeted us with smiles. I was happy. Good job Sheraton!

First, tried to get into the Westin for the boat show, they were booked, referred us to Sheraton. Paid $20 extra for the "club level", which entitled us to the top floor and "great views"...of noisy Rte. 50 and "free breakfast" in the club lounge. The room smelled musty, had a tiny window and was poorly lit. One of the elevator's floor indicator did not indicate the proper floor. When the boat show started, the shuttle became extremely busy and therefore, unreliable. I called for it from the Westin, waited 20 minutes, it came and went without me, despite me informing both the Lobby Manager and the outside Valet that I was expecting it. Even after an urgent call from the valet to the Sheraton, the van never returned. Ended up paying lots of money for taxis to avoid the frustration of waiting for the shuttle. I almost live in hotels in my business so I know good hotels and bad hotels and this one is bad.