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“Outstanding Value” 4 of 5 stars
Review of Courtyard by Marriott Annapolis

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Courtyard by Marriott Annapolis
3.0 of 5 Hotel   |   2559 Riva Road, Annapolis, MD 21401   |  
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Ranked #6 of 21 Hotels in Annapolis
Annapolis
1 review
1 helpful vote 1 helpful vote
“Outstanding Value”
4 of 5 stars Reviewed July 8, 2014 via mobile

Surfaced a concern about my room to Nancy. She answered my questions and took steps to mitigate my concern to the point of offering to move me to another room. The move was not necessary. I feel that Nancy and Diana in the cafe are committed to making the stay a pleasurable experience. They are both top-notch and it is a pleasure to interact with them.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    71
    55
    34
    8
    6
See reviews for
46
57
5
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

I recently visited the Annapolis area for the first time and had the pleasure of staying at the Coutyard Marriott. I am a frequent traveller and will always try to stay at a Marriott property because of their reputation for comfortable, clean, and conveniently located properties. Let me say that I enjoyed every minute of my stay. The hotel is ideally located close to the Town Centre where there are lots of great restaurants and shopping venues. Plus, the quick and easy access to roads leading to Washington DC and the Baltimore area (less than 2 mins) make it the place to be, if you want to be close enough to the big city, but far enough away to enjoy the peace and quiet offered at this location.

The front desk staff was amazingly friendly and provided outstanding service. I also over heard other guests compliment them on the great service as well.I will definitely choose this hotel again as the rooms were updated and very clean. The housekeeping staff were right on time each morning, and I couldn't have asked for a better, more relaxing stay.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 2, 2014

flights cancelled at BWI - storms..... so i needed a place to stay!

i called the marriott elite line - and the closest i could get was here..... which at first seemed like a bad plan.

but, its only 30 min away and the hotel is clean, safe, easy - with great service!

they gave me a room and surprised me in every way - with the above.

thanks - and dont hesitate to use this place..... its al good

Stayed June 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 1, 2014

We were just passing through on a recent vacation and found this Marriott to be a great fit for our one night stay. Located not far from the highway, but thankfully not right on top of it, it was also a short easy drive to historic Annapolis. Beds were incredibly comfy. Staff were friendly & helpful with tourist info. Rooms were clean and reasonably priced. My only complaint (minor) was the chatter of housekeeping staff in the hallway in the morning. We had arrived late, so slept in, but were woken by their voices around 8:30.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 23, 2014

Enjoyed my recent stay at the Marriott Courtyard for 1 night. Close to many
restaurants and local malls and easy to get to off major highway.

Breakfast offering in the morning at their lobby restaurant was a nice touch.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for your feedback! We take pride in serving our guest. It is always good to hear when we have exceeded expectations. We hope to be able to serve you again in the near future.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Draper, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

As a frequent guest of the Courtyard Marriott hotels you can count on the rooms and amnesties to be consistent. What makes this Courtyard different is the entire staff. From the time of check in until departure the service and friendliness couldn't have been better. Greg in the Bistro deserves a huge thumbs up (even staying late to prepare me a meal)!! What ever the GM of this location is doing to motivate his team the rest of the courtyard marriotts should be looking to follow.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to be able to serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 3, 2014

I stayed here a few days over the winter months. I live in the area and wanted some relaxation time. The front desk and hotel staff were friendly. Although the bistro has reheated food for the most part, it was pretty good for hotel food and a lot better than the pre-packaged foods at the nearby TowneCentre. I ate in hotel lobby every night. The brie cheese with fruit was really good too (better if not soaked in the honey) as well as the ribs and side salad. There was heavy snow that week and staff continued to remove the snow from my car and the parking lots! I have been back several times during the spring and soaked in the sunshine.

Room Tip: First floor courtyard is nice; otherwise, take a higher floor over the parking lot. You'll get m...
See more room tips
  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to be able to serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Annapolis

Address: 2559 Riva Road, Annapolis, MD 21401
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Annapolis
#10 Romantic Hotel in Annapolis
#12 Business Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Annapolis 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Courtyard Annapolis hotel is located in historic Annapolis Maryland in the suburbs of Washington DC. The hotel is situated less than five miles from the United States Naval Academy and the Maryland State House. Additionally, Courtyard Annapolis is just a short distance from the Annapolis City Dock providing easy reach to a number of water and seaside activities. Furthermore, the hotel is just 20 miles from the Baltimore-Washington International Airport (BWI). Designed for the business traveler, yet inviting for all, this Marriott Annapolis hotel knows what is important to its guests. ... more   less 
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Also Known As:
Courtyard By Marriott Annapolis Hotel Annapolis
Courtyard Annapolis
Annapolis Courtyard
Annapolis Marriott

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