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“Not Bad” 4 of 5 stars
Review of Courtyard by Marriott Annapolis

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Courtyard by Marriott Annapolis
3.0 of 5 Hotel   |   2559 Riva Road, Annapolis, MD 21401   |  
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Ranked #2 of 21 Hotels in Annapolis
Certificate of Excellence
Bath, Pennsylvania
1 review
“Not Bad”
4 of 5 stars Reviewed May 30, 2014

This Courtyard is stunning, the bistro is beautiful, the courtyard is amazing and the balcony room that I received was really nice. A few things though went wrong though, the market was insanely overpriced and the staff wasn't the friendliest.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
    97
    67
    37
    8
    6
See reviews for
57
64
5
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Easton, Pennsylvania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

We stayed here for the USNA Graduation lasts week. What an amazing staff! Great service and clean rooms. A free breakfast buffet for graduation day and desert upon our return was an absolute plus. One of the best Courtyard experiences ever. I am giving them my best rating.

Stayed May 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to be able to serve you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
116 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 26, 2014

USN Academy was having graduation week. We were booked in for Wednesday and Thursday. On Thursday our room rate went up quite a bit. When we asked why we were told that all roonm rates went up for graduation. Don't know about that one. Rooms were clean. Staff was excellent. Our front desk person "Destiny" was a real treat. Very helpful and pleasant. There is food of a sort of and a bar that opens and closes at odd hours. There is plenty of shops around. Find out aout traffic into and out of town. It really can get tied up. All in all a pleasant stay.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for your feedback! We will definitely recognize Destiny for her hard work and contributions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

I am a Platinum Marriott traveler and I must say tha the front desk staff at the Annapolis Courtyard are outstanding. I arrived on business and had forgot to pack a tie. Instead of giving me directions to a local store, Nancy offered me the option of using an "emergency tie" she keeps at the front desk for situations like mine. The tie was professional and classy...and matched my suit!

Bravo to the staff at the Annapolis Courtyard for being proactive on solutions for the traveling sales person!!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to be able to serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 11, 2014

Was here for 2 nights. Right off highway. Quick and easy access to Naval Academy and town center. Staff was most helpful. Room was huge, very clean. Had dryer, ironing board, nice shower, good beds/linens. Indoor pool and hot tub a bonus. And there really is... Wait for it... A courtyard here!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for posting your feedback on Trip Advisor. I am happy to hear that my staff took great care of you during your visit with us. We hope to be able to serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 4, 2014

Overall my stay was not bad. The bathroom was starting to show its age. The bed was nice and the tv was decent size. Tv channels were good with a wide selection. The elevator is kinda a long ways from the reception but there are side doors as long as the reception tells you. I was not informed and did the long walk. Overall not a bad experience but probably I will pick another hotel next time. I am a platinum member with Marriott hotels. The price jumped dramatically on the weekend to 179 per night which is way to expensive for a hotel that makes you buy breakfast.

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, May 6, 2014
Thank you for taking the time to share your feedback on Tripadvisor. I am very sorry that you were not completely pleased with your experience. If you would like to discuss further.

Please contact me Shenae Moulden (410) 266-1555 Ext. 624
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 25, 2014

We were greeted by the very friendly Nancy, who was very accommodating and pleasant. Very much like every other Courtyard I have stayed in, relatively clean and quiet. Slightly disturbed (i know nit picky) that the hair dryer was in a pile in the closet out of its bag and there was tissues in the garbage that hadn't been picked up. Other than that a very nice stay.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenae M, General Manager at Courtyard by Marriott Annapolis, responded to this review, October 24, 2014
Thank you for your feedback! We take pride in serving our guest. It is always good to hear when we have exceeded expectations. We hope to be able to serve you again in the near future.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Annapolis

Address: 2559 Riva Road, Annapolis, MD 21401
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Annapolis
#2 Best Value Hotel in Annapolis
#4 Business Hotel in Annapolis
#6 Romantic Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Annapolis 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Courtyard Annapolis hotel is located in historic Annapolis Maryland in the suburbs of Washington DC. The hotel is situated less than five miles from the United States Naval Academy and the Maryland State House. Additionally, Courtyard Annapolis is just a short distance from the Annapolis City Dock providing easy reach to a number of water and seaside activities. Furthermore, the hotel is just 20 miles from the Baltimore-Washington International Airport (BWI). Designed for the business traveler, yet inviting for all, this Marriott Annapolis hotel knows what is important to its guests. ... more   less 
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Also Known As:
Courtyard By Marriott Annapolis Hotel Annapolis
Courtyard Annapolis
Annapolis Courtyard
Annapolis Marriott

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