We stayed here one night on a shopping trip- we arrived for the 3:00 check-in time and were told our room wasn't ready and would be ready in 1/2 hour. So we left and stopped at a store and came back 45 minutes later, the room was still not ready we were told it would be another hour!!! My friend had a migraine headache and just wanted to lay down so they put us in a room and then made us MOVE when "our" room was ready! Are. you. kidding. me! Would not recommend because of the staff and our experience there- the hotel itself is nice though.