Hotel itself was nice and just like any other HGI. The staff however was pretty terrible. They overbooked the hotel so some of my co-workers had to scramble to get rooms at other hotels. The front desk staff was just rude and would make people wait while they chatted to one another. Do not eat in restaurant or go to the bar....not b/c of the quality of food but the wait was about 20 mins just to get a drink and an hr to get food. Even the maid was rude and forgot to replace a lot of items. Change out the staff and the hotel would be nice.