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“A Perfect Week-Long Stay For Work” 5 of 5 stars
Review of Hilton Garden Inn Annapolis

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Hilton Garden Inn Annapolis
3.0 of 5 Hotel   |   305 Harry S. Truman Parkway, Annapolis, MD 21401   |  
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Ranked #10 of 22 Hotels in Annapolis
Indianapolis, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“A Perfect Week-Long Stay For Work”
5 of 5 stars Reviewed December 3, 2012

Myself and a co-worker stayed over at the Hilton Garden Inn in Annapolis, Maryland this past week while doing some work at a nearby office complex. From the moment we arrived the lady at the front desk gave us a warm greeting, and upon completing check-in she was very helpful in assisting us with a couple of recommendations about nearby restaurants. Next we asked about the hotel's amenities, but were a little disappointed that the pool and hot tub were both located outside in a state that's far enough north to close them for the winter. Granted, the distance from the office we were working out of combined with the price for the room was too good to be upset about the lack of an indoor hot tub.

So how was the room? Perfect! We got a room with two queen beds, both were incredibly comfortable. The pillows were incredibly fluffy and soft ensured a great night's sleep for both of us. Neither of us used the body pillow as far as I can remember.

My co-worker watched TV the entire week while I was mostly on my laptop so I can't speak for that, but the wireless and wired connections were fairly fast compared to most hotels I've stayed at. My one gripe there would be that the Hilton portal was incredibly finicky. Sometimes we'd return to our room and our devices (phones, tablets, laptops) would show we had a WiFi signal but it would drop about 5-10 minutes later and then force us to re-login after wondering why the connection was down. The hotel chain's IT staff should seriously consider a longer certificate/cookie time allowance as this began to be very annoying dealing with it for a week straight.

The bathroom area was as expected. Lots of towels, toiletries, soaps/lotion, hair dryer, etc. The water was also always hot in the morning. Again, everything was as expected.

The microwave came in handy one night for warming up a leftover snack and the fridge was perfect for both of us to store some beer for the week. Some hotel fridges are incredibly compact but this one was rather spacious.

Lastly, we only did the breakfast buffet one time. It was great that you could get hot food such as eggs, bacon, sausage, etc from the adjoining kitchen but when our bill came to something like 22.00 for the two of us I wasn't expecting that compared to how much we are or the buffet-quality of the food. Don't get me wrong it wasn't that the food was bad, it was just comparable to breakfast buffets at family restaurants. Perhaps the price just seemed high given the amount of food we actually ate. Maybe they could offer an ala-carte option?

All-in-all, this review is about the hotel... not it's made-to-order breakfast or it's spa area. My score of 5 stars is taking into consideration that we paid for a room with beds to sleep on an the rest was just a bonus for us. It was great stay and I truly have no real complaints to share. If we were to return to Annapolis, we would definitely stay there again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Reykjavik, Iceland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 2, 2012

We stayed in the hotel for five days and were pleased with it. We had our coffee in the room every morning and used the refrigerator alot, to keep fruits, soda and yogurt. To have a refrigerator in the room is perfect! The hotel is in a quiet area. Overall very pleasant stay. We will definately stay there again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Top Contributor
126 reviews 126 reviews
37 hotel reviews
Reviews in 66 cities Reviews in 66 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 26, 2012

Every member of the staff we encountered were great-friendly and welcoming. We had requested (and received) an upper floor (4th), which can have a downside if elevators are slow, especially with several reunion groups making for what seemed to be a full hotel; but, we never had to wait and seldom even had to make interim stops! Two things kept this from being an "Excellent" rating: (1) a light bulb in the bathroom was out when we arrived-left a note for maid-no action-another note-finally, a call to the front desk got it changed by our last day; (2) smoke detector went off in middle of night-called front desk-no problem in hotel, so battery must be low-balanced precariously on furniture to reach and remove battery-front desk person said she'd leave note-nothing-finally, called again next afternoon and, quite promptly, a maintenance person came and installed a new battery.

Room Tip: If, like me, you prefer an upper floor, you don't have to worry about being frustrated by slow e...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2012

We arrived at 9:30 PM on a Tuesday evening to check in and...there was no one around. I mean no one. There was no bell to ring or any way to really summon someone. After about 10 minutes, a hurried, somewhat irritable young lady appeared and rushed us through the check in process. It was odd--I'd never had an experience quite like that. The room itself was fine, but there was weird, piled up dirt in the light switches. We decided to try the breakfast, but I'd suggest skipping it: They seemed put out to actually make a "breakfast to order" (although they tout it). I asked for eggs over hard and ended up with an omelette thing. It was all okay, but, next time, we'll try someplace else. (One tip for the air conditioning units at Hilton Garden Inns: If you set the fan to the "on" setting, they won't cycle on and off and keep you awake.)

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 9, 2012

We stayed in a suite which was excellent, very large and very clean. The TV on demand was very helpful. All staff were very friendly. Evening meal and bespoke cooked breakfast were both delicious and good value. Annapolis is an easy drive from Washington airport and a delightful place to visit.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exton, Pennsylvania
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2012 via mobile

first visit to annapolis. This was about a 10 min drive and just out of the quaint downtown marina. Still totally worth the drive for the value. Place was so nice. Our room was pretty much perfect. All staff greeted you with a smile and marybeth was super at check in. Outdoor Pool and whirlpool was closed for season which was a bummer since it was 90 but I understood. Near everything as far as CVS, chains stores and restauants. Really a nice experience for our mommy-daddy getaway weekend. Thanks.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neversink, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 4, 2012

We stayed here because it was centrally located to places we wished to visit (ie: DC, Annapolis, Six Flags America). Suite was great. Pool was nice. Staff were absolutely the best. We have no complaints and would definitely stay again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S. Truman Parkway, Annapolis, MD 21401
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Annapolis
#4 Romantic Hotel in Annapolis
#11 Family Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Annapolis has 126 guest rooms equipped with luxurious bedding, a spacious work desk with a Herman Miller™ "Mirra" ergonomic chair, complimentary high-speed Internet access, 32-inch high definition television and DVD player and a hospitality center which features a microwave, refrigerator and coffee maker. The Great American Grill® restaurant offers cooked to order omelets or a hardy breakfast buffet. Our Annapolis hotel features an outdoor pool, fitness center and 24-hour Pavilion Pantry! ... more   less 
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Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis

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