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Westin Annapolis: Traveler Reviews

4.0 of 5
100 Westgate Circle, Annapolis, MD 21401
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Westin Annapolis
Ranked #3 of 22 hotels in Annapolis
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369 reviews from our community

Traveler rating
    172
    131
    34
    22
    10
See reviews for
Families
73
 
Couples
155
 
Solo
23
 
Business
80
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lehigh Valley, PA
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Half a star short but a relatively good value.”
4 of 5 stars Reviewed November 18, 2012

The truth is that there's really only one hotel in Annapolis worthy of a four-star rating by "destination city" standards. The bad news is this ain't it. The good news is this Westin costs about 35% less per night than that property.

This is essentially a business-class hotel with a few luxury amenities, and at the right discounted rate, it's a good value. If you're visiting Annapolis as a tourist, however, it's really too far from the action to be convenient, unless you absolutely love to walk a lot--and I mean a LOT, or don't mind spending half your day navigating the labyrinth that is downtown while desperately seeking parking for your car, or plan on packing a Segway.

Our King room's A/C was insufficient to make our room comfortable for sleeping and thin walls treated us to a steady chorus of noise from our neighbors. The gym was large-ish but under-equipped; the lone upright stationary bike was broken.

The Westin is a half a star short of what it promises, but booked at the right rate is a fair choice for a downtown Annapolis hotel.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 6 more reviews by 4richer4poorer for Annapolis
Ask 4richer4poorer about Westin Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priesing1, General Manager at Westin Annapolis, responded to this review
November 20, 2012
Dear 4Richer4Poorer
Thank you for taking the time to review your stay at the Westin. I am happy that we met most of your expectations. I also wanted to make you aware that The Annapolis Circulator runs every 20 minutes from the front of the hotel to downtown. This free service runs from 6 am until midnight sunday through Thursday and until 2 AM Friday and Saturday.

Sincerely
Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somers Point, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Westin - Best In”
5 of 5 stars Reviewed November 11, 2012

Very clean, upscale and friendly. This property was perfectly located for old town Annapolis sight seeing. A free shuttle picks you up at the door and takes you to any part of town. Room was big clean and comfortable. Bed was a heavenly king and it was heavenly. Room was also quiet so we slept well. Nice flat screen TV and very nice bathroom with great lighting. Dual shower head was nice. Pool, hot tub, and work out area was new and clean. Staff was attentive and friendly........ Only downside was a poor phone signal. I have my own Wifi hot spot on my cell and had trouble getting a Verizon signal. One step outside and the signal was fine. I like hotels that give you free wifi. The Westin wants $10 per day.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask MarkAndCarol19 about Westin Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priesing1, General Manager at Westin Annapolis, responded to this review
November 12, 2012
Dear MarkAndCarol19
Thank you for sharing your observations and experience. Annapolis is a great city to visit with many options to choose from during a visit. We are very pleased you chose us to be your headquarters during your stay.
I can understand your frustrations with getting cell reception in Annapolis. There are limited cell towers in the Historic area of Annapolis and reception is difficult in many areas.
We do plan to install a cell phone booster system in the hotel shortly.

Again, thank you for taking the time to write about the Westin! We look forward to seeing you in the future.

Sincerely
Ralph Priesing
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Washington, DC
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Great hotel”
5 of 5 stars Reviewed November 9, 2012

Our stay at the Westin Annapolis was amazing. The staff was great and Shawn, the concierge, assisted with reservations. There is a free shuttle that comes regularly and parking is convenient. All in all, when we return to Annapolis, this is where we will stay.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MsPerfection about Westin Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priesing1, General Manager at Westin Annapolis, responded to this review
November 12, 2012
Dear MsPerfection
Thank you for sharing your experience at the Westin. Shawn was very excited that you mentioned him on Trip Advisor. Shawn does everything he can to ensure that every guest has a memorable experience.

Again Thank you and we hope to be your host in the near future.

Sincerely
Ralph Priesing
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Cape Charles, Virginia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Comfortable Stay”
4 of 5 stars Reviewed November 5, 2012

I enjoyed my stay at the Westin and found it to be within walking distance of the historic area....I enjoy walking. I also saw a complementary shuttle running. The hotel was very comfortable and I enjoyed a quiet night of rest. Parking was conveniently attached to the hotel and affordable at $10 a day. I would stay there again.

Room Tip: On the second floor I had a view of a rooftop, but it was quiet.
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask togo_11_11 about Westin Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priesing1, General Manager at Westin Annapolis, responded to this review
November 9, 2012
Dear togo_11_11
Thank you for sharing your observations during your visit to the Westin Annapolis. One of the subjects you mentioned was the Circulator Trolley that runs from the Westin to downtown Annapolis. This free service provided by the city is very popular with many visitors to Annapolis and runs approximately every 20 minutes to down town.

Although I am sure you are busy but I was wondering if you could share with us what we could do better to make your stay a 5?

Thank you for your business and we look forward to your next visit.
SIncerely
Ralph Priesing
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Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“First rate experience”
4 of 5 stars Reviewed November 4, 2012

Last minute change of plans forced us to change hotels to the Westin in Annapolis, MD. Using the online reservation and the national phone number were both to no avail. But the local front desk helped navigate the problem. Great lobby, nice bartender, great room. First rate experience. Will use this property next time I am in the area.

Room Tip: Book on line, not at the hotel.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pilotsfeelfree1 about Westin Annapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priesing1, General Manager at Westin Annapolis, responded to this review
November 9, 2012
Dear Pilots feelfree1
Thank you for sharing your experience at The Westin Annapolis. I am so glad that we could work out the arrangements for your visit. Our team always tries to exceed everyone's expectations and we hope to see you in the future

Sincerely
Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Annapolis

Also Known As:
Westin Annapolis Hotel Annapolis
Westin Annapolis Hotel
Annapolis Westin
Address: 100 Westgate Circle, Annapolis, MD 21401
Phone Number:
Region: United States > Maryland > Annapolis
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Annapolis
#1 Onsen Hotels in Annapolis
#5 Family Hotels in Annapolis
#6 Business Hotels in Annapolis
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 
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