We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs Improvements” 3 of 5 stars
Review of Merit Hotel & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Merit Hotel & Suites to your Saves list
Merit Hotel & Suites
2.5 of 5 Motel   |   980 Hospitality Way, Aberdeen, MD 21001   |  
Hotel amenities
Ranked #13 of 15 Hotels in Aberdeen
Malta, Montana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Needs Improvements”
3 of 5 stars Reviewed December 13, 2013

The room was average. Needed a little more attention to detail with the cleaning. Basically ya get what ya pay for. Free breakfast in the restaurant was decent. The staff was friendly. The thing that irked me was the maid service. 2 of the 4 mornings the maid knocked on my door to see if we needed service. Can she not read the DO NOT DISTURB sign? Elevators need upgraded. They were slow.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

87 reviews from our community

Traveler rating
    16
    17
    11
    26
    17
See reviews for
27
11
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Aberdeen, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 18, 2013

Don't bother trying to get any help at the front desk. The fuschia-haired girl is too busy smooching all over some guy in a white sports car, right there at the front door. She is also extremely rude, crooking her finger at guests like they are barn animals. The elevators smell like urine. Dirty dishes and bags of garbage stay in the hallway for days at a time, mostly because a few of the housekeepers are too busy smoking out back by room 135 to do their jobs. Is the pool too crowded? That's because the female African-American maid is letting non-customers in a blue and silver pickup sneak in the back door near room 135 to use the pool. I know because I saw her do it. The broken light in the pool is a safety hazard as well as unsightly, so are the broken window on the side door and the broken emergency lights. I guess it's ok for the baseball teams to destroy property and get off scot free. Dinners are horrible, don't even bother to go look. We have walked out on several occasions because they look and smell worse than a welfare lunch. Baseball parents completely ignore the "no glass, no alcohol" signs, and the staff does absolutely nothing about it. Want to talk to the General Manager? He is nowhere to be found! If you can find the assistant, she is loud and rude, completely uncooperative in guest relations.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 1, 2013

We were scheduled to stay at this hotel for a lacrosse tournament in Bel Air. The room was run down and dirty (hair in the sink and soap dish, liners laying next to the trash can instead of lining it, holes in the bed sheets). And we were charged a "discount" rate of $133. Maybe that is a kickback the travel agency is getting for sending people here. For $60 or $70 a night, it would be a fine place to stop over and catch a rest. I'm just thankful I didn't see some of the bugs my daughter's teammates did. On the plus side, there was an excellent breakfast at the adjoining restaurant.

Stayed June 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles Town, West Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 1, 2013

Our party was "given" rooms that had not been cleaned. One couple opened their door to find pizza boxes tossed around the room. Disorganized and generally unclean hotel. Pool was ghetto, with cracked concrete that had simply been painted over.

There are several options at that same exit near Ripken Stadium, choose another place.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 28, 2013

Cleanliness is everything in a hotel stay. My room was dirty. The towels had an odor, the "smoke-free room reeked of cigarettes, and there were pubic hairs in the sheets. That's right; dirty bedding. This room would have been horrible @ $50/night in the middle of nowhere, but at over. $110/night, the Clarion brand should be ashamed!

Room Tip: Avoid this hotel at any cost
See more room tips
  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyria, Ohio
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 20, 2013

Had to continuously ask for room cleanings and enough towels for our party. Hallways were smoky and nothing seemed cleaned. Beds are very small doubles and not comfortable. The place is just old and needs an update.

Room Tip: First floor seemed to be the safest from the smoke.
See more room tips
  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paramus, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 24, 2013

I have stayed here many times. Even though it is an older looking Hotel, the rooms are pretty good. I can suggest a few easy improvements.Fix the Shower drains, WiFi is horrible, and most of all the water in the Gym is really not bottled water. I have seen the same bottle for over 3 months. I think they pour tap water into the big bottle to trick the customers.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Merit Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merit Hotel & Suites

Address: 980 Hospitality Way, Aberdeen, MD 21001
Location: United States > Maryland > Aberdeen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Merit Hotel & Suites 2.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, TripOnline SA, Hotwire, Odigeo and Priceline so you can book your Merit Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Merit Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.