Last evening we took 2 other couples to Longhorn's. My Prime Rib was per usual wonderful. However, I can not say the same for the service. We had about a 45 minute wait, got into the restaurant only to notice there were quite a few empty tables. 1st clue, not enough staff. We finally got our drinks, ordered the meal and had the appetizer come with the salads, some of the ceasars without croutons. The water that 2 had requested several times finally came almost at the end of the meal and NO refills on anything were offered. The food was deivered by people who had no idea who it went to and the waitress was almost non existent. While we were waiting to come in a waitress came out by us twice , ran to a car and proceeded to do it again after several had gone outside while we waited to pay. One of the couples had received a gift card for Longhorn from us at Christmas. This year, it will definitely be a different restaurant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.