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“Does the Job” 3 of 5 stars
Review of Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
3.0 of 5 Hotel   |   14 Great Falls Plaza, Auburn, ME 04210   |  
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Ranked #2 of 5 hotels in Auburn
Norwich, Vermont
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Does the Job”
3 of 5 stars Reviewed October 30, 2013

Very basic hotel. Furnishings tired and staff lack-luster, but about what we expected. The whole place could have been cleaner and more up-to-date. Staff could have been more engaged. (Everyone working there just kind of looked oppressed.) Bed quilt was grimy and stained.

Ours was a quick trip - just overnight - so we didn't find it much of a problem. Not a bargain by any means. I am a Hilton Honors member so we had free wifi. But they really should just make it free for everyone.

Room Tip: If you are a Hilton Honors member, be sure to ask what perks you are entitled to. They will not tell...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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232 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Storm Lake
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013

This is a very nice facility, kept clean, except for the whirlpool, which was gritty. The garden could be more evident, especially since it is in a state where there are six month of winter. You could make it really very attractive with a few live plants. However the Staff are very professional and accommodating and that makes up for any other lacks. Thanks for your care dear people. Danuta H.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2013

stayed for 2 nights and the housekeepers were great but manager was very rude. Stayed on the third floor and could hear her yelling at the staff down the hallway at the top of her lungs. room were very outdated and room was overpriced. Upon checkout couldnt make it past the supply carts in the hallway. Never again!

Room Tip: dont stay here!
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  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlestown, New Hampshire
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 21, 2013

i'm a road warrior, living in Hotels across the country.
Room= average nothing spectacular
Amenitys = unknown did not use pool or fitness room. Bus. office is very typical of Hilton brands really nice and usable. Never issues with printers or computers.
Perks for HHonors= free breakfast but i had to ask. Nothing more
Price was 200 per night pretty pricey for the area and what the hotel offers.
parking is kinda a hassle esp. at the late hours i work. I hate looking for parking. Not sure what was going on in this area that would make this hotel parking lot full unless there's no other hotels whatsoever. Place was close to job site for me.
easy to find, not far from I95 located on a pretty nice river
Staff were great, friendly accommodating. They didn't offer much information unless i asked but they weren't rude either. I get tired of hearing the spiel but for occasional guests it's pretty important. Certainly not worth 200 per night.. i really expected more esp. being a premium member.

Room Tip: I had rm 222. nothing special about it
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NH Seacoast
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2013

We stayed here one night in October. Had a AAA rate which brought a riverwatch view room under 100. Very nice room, and extremely friendly and hellpful staff, particularly the manager, Meghan who went out of her way to be helpful, and was great fun to talk to. It was the last night of the ALCS, and she is a huge Red Sox fan. Located in walking distance of several restaurants, so very convenient. Falls were very nice to look at, and not particularly noisy even though we were facing them directly. Would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed October 18, 2013

We stayed at this hotel for the Dempsey Challenge the past two years and it was great as usual. The hotel staff is very friendly and the hotel is always very clean and inviting. They are very tollerant of the bikes and the comings and goings of the even every year.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoastalMaine
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 15, 2013

If you are looking to stay in the downtown area, this place is centrally located, clean and friendly. We could easily walk to wherever we wanted to go. The breakfast prices are a bit high. Our room was only two doors down from the pool, but was still quiet and comfortable. Fitness center is small but adequate.

Room Tip: The riverview rooms are nice.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Phone Number:
Location: United States > Maine > Auburn
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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