We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Breakfast was the best thing about this place.” 3 of 5 stars
Review of BEST WESTERN of Alexandria Inn & Suites & Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN of Alexandria Inn & Suites & Conference Center to your Saves list
BEST WESTERN of Alexandria Inn & Suites & Conference Center
2720 West Mac Arthur Drive, Alexandria, LA 71303   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #3 of 20 Hotels in Alexandria
Natchitoches, Louisiana
Top Contributor
80 reviews 80 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
173 helpful votes 173 helpful votes
“Breakfast was the best thing about this place.”
3 of 5 stars Reviewed February 13, 2011

OK, so it has a nice-looking, albeit small, pool on the inside, as well as a jacuzzi. This does me absolutely no good when it is full of massively overweight people and their kids. The weight issue is not the fault of the hotel's, however, 6 kids in the jacuzzi with blow up flotation toys should not be allowed. It was also quite cold in the "atrium" where the aquatics were. Perhaps it would be better to go in the summer, when the outdoor pool is functioning-can't speak to that. The room was on the ground floor. It was OK/average. The bed was large and not too stiff or soft, there were marks on the wall showing where things used to hang. The plumbing was an issue. The faucet in the sink was utterly distressing. The hot and cold was mixed up, or something, I couldn't find the correct setting to get hot water in the sink and I twisted that handle from one to twelve o clock, as it had not a stop. Same with the shower, hot and cold were indetermined by which direction the handle was turned. It was a room that could use some updating to be sure, but, what do you want out of a Best Western in Alexandria?
The breakfast was pretty OK. There was a woman on duty was quite scary and surly to those entering the area, also served in the atrium, however, upon reassurance that we did, in fact, belong there, became quite pleasant. Breakfast choices included pieces of fresh fruit, fruit salad (probably from a can), dry cereal, bread assortment/bagels, and hot food made to order including breakfast burrito, eggs, grits, biscuit and gravy, pancakes, waffles, ham, sausage, and of course coffee and watered down assorted juices. It is worthwhile to pay breakfast a visit before leaving. Can't say I'd recommend this hotel, though, as it seems to have an infestation of sparrows that flock and nest in the gutters around the hotel, and wake up very early in the morning to sound the day in. For all the good that the black-out curtains and quiet fan can do to ensure peace and quiet overnight, these birds quickly undo to the tune of 6:30am. I'd have rather slept another hour, as it was the weekend.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

154 reviews from our community

Traveler rating
    67
    39
    22
    13
    13
See reviews for
27
31
7
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Cambridge, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 31, 2010

Our family chose the Best Western Inn-Suites in Alexandria as the headquarters for our family reunion several weeks ago. The hotel is ideally located next door to a restaurant and a family diner and shopping areas are a short drive away. We had a lovely stay. The rooms were clean and attractive, and importantly the air-conditioners worked well and didn't leave our rooms smelly musty or moldy, which is important in Louisiana during the summer. We started planning our stay with Best Western in late December and so there were no surprises when got there in July. Also, I flew in from the Northeast in April to inspect the property and look at the meeting rooms. I will say that the hotel does a very good job of accommodating mid-size to large groups. (I noticed several conventions and large groups, from Baptist associations to baseball teams, using the property when I was there in April and in July.) The sales manager answered my emails and returned telephone calls promptly and, importantly, she (Lori) understood the hospitality industry & how to do business: the customer is always right, even when they're wrong. She was accommodating, infinitely patient, and helpful. And, when we met in person, I found her very friendly and easy to work with. She and I used her office, as well as the meeting room that our family would use, to test the projector for the slide show . Likewise, the caterer for our event was equally accommodating and courteous; one family member had special dining needs and was accommodated as she requested: by having her dinner sent to her room early. His assistant also phoned me to confirm the menu for the banquet a week in advance, and on the night of the banquet, she moved between our event and a large wedding party held in the ballroom elsewhere on the property. Also, the housekeeping staff was very friendly and helpful. They went through the garbage to locate "meds" that were tossed away accidentally, and the manager in Housekeeping located my Mac power cord which I'd left behind and didn't realize until 5 days later. Importantly, our family enjoyed their stay. When we were not engaged in activity or in our rooms, older family members used the atrium as a central meeting place, others of us headed to the exercise room, and the children and college-aged kids enjoyed the swimming pools (indoor and outdoor) and hot tub. There was something for everyone. If our family holds another reunion in Alexandria, Louisiana, we will certainly return to the Best Western Inn-Suites and Conference Center.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
1 of 5 stars Reviewed June 29, 2010

Moving to Fl from Las Vegas had to stay in Alexandria one night and chose this hotel for the fair rate; when we got to the room, going thru the dirty & stinking corridors, there was a naked guy in the assigned room. went back to the lobby, cancelled the reservation & were out of there as quick as we could.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 19, 2009

Having traveled for the US Govt for over 25 years, this is, BAR NONE, the worst room I've ever had. Maybe it was the "cheap govt rate" room but absolutely horrible. Best Western should remove this hotel from their registry. Don't be fooled by the AAA rating sign in the lobby - it wasn't based on the room I had. STAY AWAY!

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2009

We spent one night - room was clean and quiet. We had our dog with us so choices are limited. For the price ($80) it was fine. The TV did not work, but the janitor responded quickly, reprogrammed the TV, and explained the problem. We received good information on where to eat.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2009

Jan 2009 marks our last stay at the Best Western in Alexandria, LA. We made the mistake of taking a room someone else was giving up and ended up in smoking room for 3 nights. We used a full bottle of Febreze in the 3 nights we were there and we never could get rid of the smoking smell...I went home with a terrible sinus infection...miserable!! We stayed in this hotel in 2005 right after Katrina survivors left and it was a dump...by 2007 it had gotten much better. Skip to 2009 and they have added new bedding that is very nice, but the carpet is still from before 2005 and it's filthy! I felt dirty the whole time I was in that room...not to mention the old sink and old tub that's just gross! We've always stayed there every year because of the suites...but as we drove out of town this year, we promised ourselves we would not go back.

  • Stayed January 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Francisville, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed February 25, 2009

At the end of a very long journey from Washington state to Louisiana. The most outstanding aspect of this hotel was the friendly down-home staff. I couldn't find parking for our moving truck once we checked in, so we parked along the back of the adjacent restuarant which was also owned by the hotel. The older gentleman hanging out with the desk clerk assured us it would be safe. They offered us a later check-out time since we had arrived so late. The room wasn't exceptionally spick and span, though the fixtures were all very new. It was extremely quiet - which I will take over any other aspect, any time!

  • Stayed August 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN of Alexandria Inn & Suites & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN of Alexandria Inn & Suites & Conference Center

Address: 2720 West Mac Arthur Drive, Alexandria, LA 71303
Phone Number:
Location: United States > Louisiana > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 20 Hotels in Alexandria
Price Range (Based on Average Rates): $
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, Priceline, Expedia, Travelocity, Odigeo and TripOnline SA so you can book your BEST WESTERN of Alexandria Inn & Suites & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Of Alexandria Inn-Suites And Conference Centre Hotel Alexandria
Alexandria Best Western
Best Western Alexandria Hotel

Owners: What's your side of the story?

If you own or manage BEST WESTERN of Alexandria Inn & Suites & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.