The hotel is brand new, and looked great from the outside. Unfortunately, the handle on the toilet in my room was broken. It was late before I realized the toilet did not work properly, so I advised the front desk at check out.
The bed felt great. My hotel invoice needed correction. When I arrived and handed my Platinum Elite Card to the front desk, I was not recognized for being a member of the Priority Club. Amongst all the IHG hotels at which I have stayed, this one would rank in the bottom one-third.
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