Stayed here for a very short business trip. I was advised this was the luxury hotel in Alexandria. For the size of the town that is probably a fair assessment. The other hotels appear to be the regular chain properties and most do not get that high of a rating here on TripAdvisor.
The staff was nice enough but there is no special attention paid to the guest. The amenities are sparse but adequate. The decor is in need of some updating.
If I had been expecting a "limited service hotel" I could have given it four stars.
Since it is described as a "boutique hotel" three stars is the best I can give.