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“Thanks for making our long stay comfortable” 4 of 5 stars
Review of Super 8 Alexandria

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Super 8 Alexandria
2.0 of 5 Motel   |   700 MacArthur Drive, MacArthur Dr & I-49, Alexandria, LA 71301   |  
Hotel amenities
Ranked #15 of 20 Hotels in Alexandria
Williamsburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Thanks for making our long stay comfortable”
4 of 5 stars Reviewed February 12, 2012

We couldn't be more pleased with our stay. The room was great. The hotel itself was nestled in a very busy part of town but was surprisingly quiet, and adjacent to all of our needs. The breakfast was the best of any Super 8 we've stayed at - and that's alot. The staff was courteous and very helpful, especially with localized information. We found the inside and outside access from the ground floor rooms to be very convenient. We would definitely stay again.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 13, 2012
Thank you for being our guests. I am really happy you had a comfortable stay. Please come see us again.
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115 reviews from our community

Traveler rating
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    28
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Bradenton, Florida
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 5, 2012

I believed the overall rating for this hotel and was greatly disappointed. The front desk person was very nice & the location wasn't bad. The bed was comfortable & the breakfast was basic but fine. Cost was inexpensive - but we would have much rather paid double for a really nice room. It really needed to be repaired & updated. The deadbolt didn't work, the heater was very dated & was either on (until we got overheated) & then had to be turned off (until we got cold) - up & down all night. The bathroom was really in need of repair - toilet loose, faucet loose, looked grungy. Very cheap linens. Couldn't wait to put it behind us. First & last experience with a Super 8. Thanks goodness we have a nice room tonight!

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  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 13, 2012
Thank you for staying with us. We are working on the problems you had with your room. I appreciate you taking the time to let me know. Thanks again and your input is very important to us.
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Port Charlotte, Florida, United States
1 review
2 of 5 stars Reviewed January 27, 2012

THIS WAS BAD room smelled like pee, shower/bathroom gross and door had to be slamed open. for 71 bucks i'll pass

  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 13, 2012
Thank you for your input about your stay at our hotel. We are a older property but we are working very hard at trying to update some of our rooms. Hopefully we will get that done soon.
Thanks again for staying with us.
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Wichita Falls, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 22, 2012

This was a quick travel stop for us on a long drive. All we needed was a clean, comfortable bed and room. The rate was cheap, the room was clean, the beds were firm, & the breakfast was standard Super 8 continental plus. However, the buildings themselves are definitely showing their age. We didn't feel 100% safe - it was dark on our arrival, the area looked a little questionable, & the exterior building doors wouldn't close. The hallway had a terrible fish-like odor but I think that was thanks to another room bringing in some nasty food. Our room itself smelled fine until we started up the a/c...then there was a musty odor as the unit ran through the night. The breakfast room is small but the friendly staff did a good job of keeping items stocked. Expanded continental brkf had a decent selection of breads & pastries, plus the make-your-own waffles and a couple hot options including scrambled eggs. Good enough to get us back on the road to home. We got what we paid for.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 20, 2012
THank you for being our guest. WE have adjusted the lights so it wont be so dark outside. Sorry about smell but cant help sometimes that food may cause a odor in other room. Just hope it was not to bad. Thank you for staying with us and hope to see you again
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Westminster, Colorado
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 15, 2012

First of all, this was my first time bringing my dog to a hotel, so that has something to do with my evaluation.

We arrived around 10pm and went to our room. We got into our room and noticed the carpet wasn't laid well and there were creases all in it. This might've been laid for a pet specific room, we aren't really sure. We tried to turn on the heat and keep the room at a comfortable temperature but there was no thermostat. The room was either super hot or super cold. No comfortable middle.

The internet was fine, no issues there, but we had problems keeping the power cord plugged into a socket. There weren't many sockets available, and those that were available didn't hold the plug very well.

The room seemed to amplify all noise around us. Anyone walking by we could hear. We had 2 doors in the room, 1 outside and 1 into a hallway. We could hear every car, truck, or motorcycle that went by. If ANYONE was outside we could hear them (and so could our dog, who would then bark/growl). Our dog was super uncomfortable in the hotel and was being ultra-protective (which we've never experienced before, and she didn't behave this way at the hotel we stayed at the following night). I ended up calming down our dog enough to sleep around 3am.

We got up the next morning and I went to check out the breakfast. I wasn't that interested in what was being offered so I went across the street to McDonalds. My SO went to the breakfast at 9am as it was being put away. His food was stale and the selection was minimal. Ending breakfast at 9am on a Saturday morning seems really early.

Had a small issue at checkout but it was handled well by the staff.

All in all, I would probably bypass this hotel and stay somewhere else if I were to find myself in the area. The price was too high (with a pet fee) for the experience we had.

  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, General Manager at Super 8 Alexandria, responded to this review, September 17, 2012
Sorry you did not have a good stay. Its not normally nosiy at the hotel. Sorry you missed
breakfast, actually its pretty good.
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BEGGS
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2011 via mobile

Good size rooms, very courteous front desk,good watdr pressure,excellent breakfast,very good value overall.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 13, 2012
Thank you very much for the nice comments. It is good to hear those. Thank you for staying with
us and hope to see you soon
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New Mexico
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 8, 2011

Not the best appointed motel, but a good value. The owners seem to be taking care of this property, and it's in a good location if you're interested in visiting Alexandria, LA. Our room had both an entrance and exit door, both of which were outside doors. This was a security drawback, although nothing untoward happened. OK for the $$.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8macarthur, Manager at Super 8 Alexandria, responded to this review, March 13, 2012
Thank you for your comments. We are working very hard to make our property as great as we can make it. We do appreciate you staying with us. Please come again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Alexandria

Address: 700 MacArthur Drive, MacArthur Dr & I-49, Alexandria, LA 71301
Location: United States > Louisiana > Alexandria
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 20 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Alexandria 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Super Eight Alexandria
Alexandria Super 8
Alexandria Super Eight

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