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“Historic Gem in Casco Viejo” 5 of 5 stars
Review of Los Cuatro Tulipanes

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Los Cuatro Tulipanes
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Avenida Central entre Calle 3ra y 4ta | Casco Viejo or Casco Antiguo, Panama City, Panama   |  
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Ranked #3 of 67 Panama City B&B and Inns
Eau Claire, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Historic Gem in Casco Viejo”
5 of 5 stars Reviewed September 29, 2013

Los Cuatro Tulipanes makes you appreciate Casco Viejo's UNESCO designation as a World Heritage Site. What a beautiful and elegantly restored historic property! Hopefully the ubiquitous renovations currently under way in Casco Viejo will rise to Los Cuatro Tulipanes high standards. My wife and I spent 3 wonderful nights there in August, and we were especially pleased with the comfort of our apartment and the quality service of the staff. Ivana took great care of us while we were there, and we would highly recommend Los Cuatro Tulipanes to visitors looking for a great experience in Casco Viejo.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCascoBoys, Owner at Los Cuatro Tulipanes, responded to this review, September 30, 2013
It was SUCH a pleasure to host you guys here in Casco Viejo! I'm not sure whether TA allows me to link, but if other guests would like to view this guest's awesome photos, check out his Flickr album: http://www.flickr.com/photos/91315315@N02/sets/72157635436940905/
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297 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2013

We had a wonderful stay in Casco Viejo at Los Cuatro Tulipanes. The apartment was great--we loved the location and how spacious and clean it was. The staff was also incredible, so helpful, gracious and kind from the moment we arrived. The team was so attentive and really made our trip so enjoyable. We travelled with two toddlers (3 & 5) and they loved staying above the ice cream shop!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCascoBoys, Owner at Los Cuatro Tulipanes, responded to this review, September 27, 2013
It was so great to host you guys! We especially love guests who take full advantage of our strategic location (above the ice cream shop). For kids (and some adults), it's as good as vacation locations get!
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed September 25, 2013

Absolutely superb accommodations, excellent support staff, the right location in the heart of Casco Viejo; my wife and I have stayed at Los Cuatro Tulipanes several times. Without hesitation do we recommend the comfortable and cool lodging.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Region Metropolitana, Chile
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2013

We could not decide whether we wanted to stay in old town, Casco Viejo or one of the towers. We were very glad we stayed in Casco Viejo in Los Cuatro Tulipanes! It was very charming and a lot more interesting than staying in one of the towers that are like every other city. They have come far enough along on revitalizing Casco Viejo that there was plenty to do and plenty of good restaurants. We felt perfectly safe. Blas the special taxi driver added to our trip as he was interesting to talk with and always punctual. Los Cuatro Tulipanes has used the old brick walls from the old nunery to add to its charm. Everyone from Matt the owner to Ivana the one that is there daily to take care of you were very nice and helpful. We felt like family.

Room Tip: Pick the charm and intrigue of staying at Los Cuatro Tulipanes in Casco Viejo!
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCascoBoys, Owner at Los Cuatro Tulipanes, responded to this review, September 27, 2013
You guys were MADE for Casco Viejo! We so love the type of client that passes through Panama City and decides to get some culture on the layover. We really look forward to hosting you guys again as you pass through the Isthmus! Cheers to our new family in Chile!
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Singapore River, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

I spent a few weeks in Cuatro Tulipanes while travelling through Central America for work. Ivana and the other staff were friendly, helpful and professional. The building is a beautiful renovated historical property. The apartments are large and clean with all modern amenities and they are furnished to feel like homes. Moreover, Cuatro Tulipanes is centrally located close to many of the best restaurants and historical attractions in Panama. Highly recommended.

Room Tip: I stayed in a one-bedroom apartment, but the larger apartments looked great and would be ideal for f...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCascoBoys, Owner at Los Cuatro Tulipanes, responded to this review, September 27, 2013
Another all-time favorite guest! It was such a pleasure to welcome you to our building for the extended stay. It's definitely true that we tend to bond with guests the longer they stay: so as you well know, we'd be honored to host you again as your work schedule permits :)
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1 review
5 of 5 stars Reviewed September 20, 2013 via mobile

This place had the loveliest suites/apartments. The decor was gorgeous. Everything was clean. The comfort factor was over the top in excellence. The people who work there and run it are so kind and helpful. They are knowledgeable approachable friendly and warm. The place is so great. It is like a lovely home away from home

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 4, 2013

The location is absolutely the best you can have in Casco Viejo, close to both plazas with outdoor restaurants, close to boutique artsy shops, great ice cream store downstairs, easy to walk to fish market, and waterfront park, near everything we wanted to see in the city. In safer part of Casco Veijo than some other nice hotels in Casco Viejo. Our "room" was 2C and was as large as described with a full kitchen, washer/dryer (with plenty of soap & dryer sheets provided), long balcony complete with chairs & table. [Washer & dryer came in really handy after many days of jungle adventures! Arrived in Panama City with loads of dirty, smelly clothing; left with clean nice smelling clothes. Made it so much easier to pack, and much more pleasant getting home.] The kitchen was even stocked with plenty of plates & glasses, spices, lots of cooking tools, toaster (big enough for bagels), microwave, stove, oven, full fridge, etc. A/C unit in main room and each bedroom (we had 2 bedrooms, each with their own bath). Staff added air mattress in main room, so we fit 7 people the first night. After that there were just three of us, so apartment fit us very well, better than if we needed several hotel rooms.

They have arrangement with wonderful drivers to take you wherever you want for a reasonable rate. Was even able to use them for rides on nights we weren't staying in Panama City; much more accommodating than drivers for another B&B we visited.

Problems: we emailed many times to arrange pickup at airports. First arrival in Panama worked out great! Got driver to bring us to a rental car at the domestic airport (so we didn't have to drive thru Panama City during rush hour) and escort us to Gamboa (heard it might be hard to find in the dark). That worked out perfectly! Left the city for days (look up reviews for Canopy B&B & La Loma Jungle Resort) and came back to domestic airport to return car and come to hotel. Had arranged arrival times days in advance and hadn't had access to email while in the jungle. No one arrived to pick us up. Our phones were supposed to work in Panama, but didn't work at domestic airport (Gelabert/Albrook). Had to have car rental agency call hotel. He helped a little but was trying to close. Turns out they totally forgot to pick us up. All our luggage was on the street, it was getting dark, and airport was closing. So we took a taxi. Asked car rental agent to get detailed info for taxi driver so we wouldn't get lost (heard hotel was hard to find). Several taxi driver discussed the written notes for several minutes and finally one said he would take us to our hotel without a problem. Seems he just wanted the ride. He was clueless driving around Casco Viejo and charged us twice as much as originally suggested. So be careful. Confirm with hotel about drivers even if you thought everything was all set. If you need to take a taxi, bring a map of Casco Viejo with you (easy to find online or get at any hotel in Casco Vejo). It really is easy to navigate in the area once you know it. Airport taxis just don't seem to come to area too often.

Staff seemed understaffed while we were there. Air mattress was not set up as confirmed in advance. Had to arrange at late hour. No one was in hotel office when we arrived. Seems people we confirmed all our arrangements with in advance had not communicated anything to staff. Hotel staff left a local cell phone in our room for our use while in Panama City. Great idea, but phone never had phone service wherever we were. Had to walk over to Canal House (their other property) to get help. We stayed here because of all the great reviews of wonderful staff, but did not experience that. The help we got once we found someone that night was wonderful, but we should not have had to walk around city trying to find help. Rarely found English speaking staff in office during our three days there. Never met the folks that we arranged everything with in advance. Experience ended up being more of an apartment in the city than a hotel.

Rooms were not as airy & sunny as described. Although there are ample windows and french doors to balcony, all the windows have heavy curtains and shutters. It was much too hot & humid in the city while we were there to want to turn off a/c and open doors & windows (and we don't even own a/c at home!). I tried to adjust shutters to allow more light through, and move curtains to the side, but some are not moveable. So rooms were still darker than we like.

Not sure I could get my husband to come back here. Lacking adequate staff and dark rooms were a real problem for him.

Room Tip: See long notes in description. 2C is very large, long balcony with chairs, small wood couch & t...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCascoBoys, Owner at Los Cuatro Tulipanes, responded to this review, September 27, 2013
Thanks so much for staying with us here in Casco Viejo!

As we have discussed privately via emails (and after some lengthy investigations with the team), it looks like the inconsistencies you experienced with us were due to some miscommunications in the elaborate email conversations. While we are 99% accurate with our transfer coordination, there's always that 1% that has the potential to fall through our watchful eyes and we're always the first to identify it and make it right.

Thanks again for helping us constructively become more consistent in this regard!
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Additional Information about Los Cuatro Tulipanes

Address: Avenida Central entre Calle 3ra y 4ta | Casco Viejo or Casco Antiguo, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #3 of 67 B&Bs / Inns in Panama City
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Avoid the boring chain hotels! We are a boutique fleet of luxury apartments for rent by night in the historic district of Casco Viejo, Panama City. Located just minutes from downtown, Casco Viejo is a supremely unique neighborhood. Los Cuatro Tulipanes specializes in 100% personalized service and 100% authentic travel experiences. Travelers only... ... more   less 
Also Known As:
Los Cuatro Tulipanes Hotel Panama City
Los Cuatro Tulipanes Panama/Panama City

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