Stayed one night. We arrived at 5pm, checked in reasonably quickly and then waited while they "made sure our room was ready". And waited. And waited. Around 5:45 we were finally given a key to our room. Rooms are nice enough, modern minimalism, clean, no complaints there.
Called for an extra pillow but they said house keeping was gone for the night. "Sorry." Really?
The vibe was 'tour group' when we were there. Lots of luggage in the lobby and lots of folks from these tours standing about. They weren't relaxing, being on vacation, but standing there waiting for something.
We had to catch a cab early and I found myself with a single hundred dollar bill. I didn't expect the cab driver to have change so tried to get change at the front desk. The employee I talked to asked his manager if she could break it (right in front on me). She didn't look at me or him, simply shook her head and said no. In most parts of Central America I would completely understand but in a $150+/night hotel in modern Panama City where the local currency is the US dollar, I expected more than a head shake. I asked the manager directly and explained I needed to catch a cab to the airport and it was all I had, could she help me out, please. She looked at me and my two young kids (and our bags) and told us we should try the casino a block away. Really? I gave up on that. Went outside and flagged a cab, explained to him all I had was a $100 bill. He took the bill walked in the hotel and walked right out with change, given to him by the manager I had been talking to. Really?
- Official Description (provided by the hotel):
- The TRYP Panama Centro is located in the heart of Panama City in the upscale El Cangrejo, Bella Vista neighborhood just 15 miles from Tocumen International Airport. The convenient location of our hotel puts you within walking distance to some of Panama’s best restaurants, shopping and nightlife ... more less
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- Also Known As:
- TRYP Panama Centro Panama City