Well the staff here are poor in a nutshell. The service at reception and in the pool area is quite frankly very poor! the staff were almost rude in there dealings with us on several occasions. This is no where near a 5 star hotel I´m afraid. I´ve stayed in a quite a few 5 star hotels and the service was 2 star at best. Pool it self is quite nice. Food was ok. I think whoever runs the hotel needs to explain what customer service is and also scowling at the guests for asking for a drink or a menu is not a great idea. Stay at the Riu or HardRock if your coming to town.
- Official Description (provided by the hotel):
- Welcome to the El Panama, where our luxury hotel in the cosmopolitan city of Panama provides a sublime ambiance of distinction, comfort, and Latin flair. Our location in the heart of downtown puts business travelers right where they need to be, while our comprehensive facilities and high standards of service mean that leisure time is also well spent.Our variety of luxurious accommodations in Panama City provide just the right environment you seek, from spacious guest rooms to suites, Pool Cabanas, and Deluxe Floors which include a complimentary Continental breakfast served daily, high-speed wireless Internet access, and butler service to attend to your every need. ... more less
- Reservation Options:
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- Also Known As:
- El Panama City Hotel
- El Hotel Panama City
- Hotel El Panama
- El Panama Hotel Panama City