i stayed at the hotel el panamá for four nights while attending a work conference. overall, the hotel was ok - nothing too special but not too bad either.
my room was right off the pool. had the pool been open and the room "refreshed" this would have been a great option since it is very convenient to the many building and the room was very large. however, the construction noise was pretty loud, the room had not been remodeled yet to match those in the main building. the shower looked pretty gross (i wore flip flops) but the water pressure and temperature were excellent. i did appreciate that the room had two entrances - near the pool or via a dark, poorly-lit hallway on the other side. wifi was incredibly slow from my room, if it even worked at all. i wound up having to stand outside the balcony in order to get a signal most nights.
similarly, the food was ok but nothing special. since we mostly had buffet, nothing seemed to be freshly prepared - fried foods were getting chewy, for example. however, the ceviche was quite nice and drinks were strong!
customer service was ok - definitely not the worst i've encountered in latin america but definitely not near the front of the pack either.
the hotel is located in the cangrejo area, which is home to nice restaurants and shopping. although in the immediate vicinity, things looked pretty run-down (exotic dancing club, no fancy restaurants, etc.). there is a nice grocery store about a 5 minute walk (max) from the hotel and it turns out that one of panama's most famous and extensive mola stores is located on property. given that was the one place i wanted to visit (for shopping) while in panama, i was very pleasantly surprised when i noticed it upon arrival! it took about 5-10 minutes to get to and from casco viejo via taxi.
if i come back to panama city in the near future, i'll definitely will be looking for other hotel options but this may turn out to be a viable choice once the construction ends.
- Official Description (provided by the hotel):
- Welcome to the El Panama, where our luxury hotel in the cosmopolitan city of Panama provides a sublime ambiance of distinction, comfort, and Latin flair. Our location in the heart of downtown puts business travelers right where they need to be, while our comprehensive facilities and high standards of service mean that leisure time is also well spent.Our variety of luxurious accommodations in Panama City provide just the right environment you seek, from spacious guest rooms to suites, Pool Cabanas, and Deluxe Floors which include a complimentary Continental breakfast served daily, high-speed wireless Internet access, and butler service to attend to your every need. ... more less
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- Also Known As:
- El Panama City Hotel
- El Hotel Panama City
- Hotel El Panama
- El Panama Hotel Panama City