The rooms were relatively nice and the staff pleasant. However, the rooms were extremely damp (stayed in two different rooms) due to the condensation dripping constantly from the A/C onto the built-in desk. My main complaint is that our belonging were gone through and things stolen. We finally determined that the electronic lock on our door was defective and only locking about 1 of 3 times you shut the door. The hotel pulled the key card record to see who had entered the room. However, anyone entering without a key card due to the defective lock would not be recorded. Records showed that a maid entered the room minutes after we departed. When I asked the manager why a maid needed to be in our room when it had already been cleaned, she said that they go in twice a day. She said that they tell everyone to put all vauables in the room safe. Nobody told us that and there were no instructions in the room to do so. Also, i have been advised by other travelers that room safes are often not secure. Although management was courteous, they refused to give any compensation.
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