The title of this review says it all. I spent many months at this hotel for business purposes. They always tried to cheat us with the bill by adding stuff, stole items from our apartment and never came back to us with real answers as to what had happened.
Migdalia Cano, who is supposedly in charge of the Residences, was incompetent all along. She is rude, arrogant, does not speak english and in general is not fit to take care of business visitors. How can you brand yourself as a 5 star Hotel if you have Migdalia Cano? She is not only incompetent, but arrogant and quite frankly very inept. She must have had some sort of interesting relationship with management because I kept making her mistakes obvious to management, but they seemed not to care at all. In fact, this past August, the entire management left/got fired, except her. I wonder why?
The rooms are very seldom cleaned by the staff unless you are there to tell them exactly what to do and how to do it.
Food is always overcooked, undercooked or it never gets delivered to your room.
There is construction everywhere around this hotel and the streets around it are a complete mess (gridlock).
The pool is a kiddy pool that barely gets any sun light.
Watch out for the car service they provide. Those drivers are crazy.
Honestly I don't understand how this hotel breaks even or even makes a profit since the occupancy rate Panama is down to 42% and they clearly have incompetent staff.
Stay away from this hotel, you will have a much better experience at the Trump or the Waldorf.
If you are asking yourselves, why did I stay there for so long, the answer is: Because I had to. I was there on business and at the time I had no other choice.
- Official Description (provided by the hotel):
- Nestled in the heart of Panama City's bustling (Financial District), Bristol Panama is one of the city's premier addresses for executive and holiday stays. ... more less
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- Also Known As:
- Bristol Panama Hotel Panama City
- Bristol Hotel Panama City
- Bristol Panama City
- Bristol Panama Panama City