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“Beautiful hotel and caring staff in a super location!” 5 of 5 stars
Review of Bristol Panama

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Bristol Panama
5.0 of 5 Hotel   |   Avenida Aquilino de la Guardia | Bella Vista, Panama City, Panama   |  
Hotel amenities
Ranked #5 of 112 Hotels in Panama City
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Beautiful hotel and caring staff in a super location!”
5 of 5 stars Reviewed January 28, 2014

I had attended a wedding once here before so I had high expectations before I even arrived for our two night stay. The entire experience was absolutely wonderful! This trip the staff at the Front Desk was very welcoming, professional and attentive and when I told them that my suitcase had not arrived on my flight, they seemed very concerned about the luggage being found and they delivered the luggage to my room once it was found. The room was very elegant with a bed that felt like a big cozy cloud and the bathroom was spacious and had both a tub and a gorgeous shower. Housekeeping service was impeccable. We ate dinner in their restaurant "Salsipuedes" and Pablo, our server, was attentive and friendly. Their restaurant's dessert assortment arrived served on a giant metallic "tree" display that literally took our breath away. How creative! The Front Door & Valet staff were also top notch as they greeted us with smiles each time we entered and exited the hotel. I was truly impressed that the service made us feel at home. I would highly recommend this hotel to any traveler looking to enjoy the best of what Panama City has to offer.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 30, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

I'll pass on your compliment to our waiter Pablo as well as Cuquita our executive chef.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rotterdam, The Netherlands
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2014

During my last 15 years I always go to this hotel. I tried a few others do , but this remains by far my favorite. If you like boutique hotels and not the grand us style hotels , than this is the place to be. Make sure that you ask for a room in the new tower (completed end 2012) as the rooms are nicer. By the end of 2014 the nearby metro station on the via espana will be completed and is a 5 minute walk. Great restaurant and 2 bars. Especially the bar located on the 5th floor where from Thursday evening a live jazz band performs is really fun to go to.

Room Tip: ask for a room located in the new tower
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 30, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

The band who is performing on Thursdays is from Karla Varga a great panamean singer.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 16, 2014

Panama City can be a bit hectic and confusing. If you are planning on staying in the city at the beginning or end of your trip, the Bristol is a pleasant oasis amidst a bustling metropolis. This is a truly modern hotel. The lobby and rooms are elegant and the staff is very helpful. The bathrooms are spacious and well appointed. English is spoken by the front desk staff. Breakfast is included (buffet style) and is very good. There is a gym that is adequate and a very small outdoor pool.

Room Tip: If you are traveling with the kids they will accommodate you by putting rollaway beds in your room…w...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 18, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

Minimal lobby decoration, excellent rooms, comfortable bed! Staff did not speak English but they made an effort! Location is a bit 'hidden' but for a short visit , it is really good. Pricing is also good. Bathroom amenities Molton Brown. Nice spacious marble shower. Totally recommended.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 10, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

Next time, I kindly suggest you to have a Spa treatment on our last floor, from the relaxing room, you will be able to see the all bay.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Top Contributor
110 reviews 110 reviews
48 hotel reviews
Reviews in 55 cities Reviews in 55 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 5, 2014

Two great things about this hotel are the large, oversize, well appointed rooms and the restaurant Salsipuedes under Executive Chef Cuquita Arias de Calvo, called the "Martha Stewart" of Central America. Dishes are Panamanian with some Chinese influences and quite inventive without losing a homey "comfort" food style. The spa on the top floor has the best vistas and I recommend going there for a massage or beauty services. My issues with the hotel were a very slow check in and check out (over 35 minutes in line to check out) and really messed up room service (got the order all wrong and it came 45 minutes late with the wrong utensils). The location is okay but there is lots of construction going on across the street and nearby. Until this finishes there will be noise and slow traffic. Room price was a bargain for the quality however. Swimming pool is small and in an unattractive location.

Room Tip: Right now the rooms at the front side of the hotel look over a construction site. We could hear the...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 6, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests. And your critics are very helpfull in order for us to improve ourselves

I took note regarding some needed improvement in our check in and check out process as well as to improve some of our staff with the english language.

I am happy to see that you enjoyed the food from our well known Panamean Chef Cuquita.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed at the Bristol for one night. Room service was great. The rooms were modern, and clean. Beds were very comfortable. The only downside was that the a/c was so noisy it made it difficult for my husband to sleep.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 6, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

I took note regarding the A/C with some noise and will request a review of all our fan coils.

Next time, I kindly suggest you to have a Spa treatment on our last floor, from the relaxing room, you will be able to see the all bay.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

My husband and I recently stayed at the Bristol for two nights over Thanksgiving. We could not have been happier with this hotel. We arranged for transportation from the airport to the property, and as soon as we cleared customs, we found someone waiting for us with a sign to take us to the hotel.

Check-in was easy, and we were thrilled that upon seeing our room, they had already set up a crib (which was large and modern, not the typical hotel crib with thin metal bars) for our infant daughter, which we requested when making the reservation. The room and the bathroom were both HUGE and beautifully decorated. Everything looked brand-new. They also provided slippers and robes, which was a nice touch.

The gym had new equipment and a television attached to each piece of cardio equipment. It was fairly small, but I doubt it gets very crowded. The pool was pretty and also quite small - it's located on a rooftop area with a little patio. Again, I doubt this gets crowded either. When we were there, the pool was empty, and there was only one other person in the gym.

We had breakfast included in our rate, and both mornings we ate at the restaurant on the mail level, which had a breakfast buffet. Both my husband and I enjoyed the food - there was an omelette station and plenty of other hot dishes (eggs, bacon, etc.), pastries, fruit, etc. to eat.

One other thing worth noting is that although this hotel doesn't have a view of the water, it is a fairly short and easy walk to get there. We were able to do it with a baby stroller in about 10 minutes. We also walked to dinner one night to a local restaurant, and walked to the grocery store one day as well. It is definitely centrally-located.

Overall, we had a wonderful experience and would definitely return to the Bristol if we find ourselves back in Panama City!

Room Tip: I never saw the rooms in the "old tower," but from what I heard, people are supposed to re...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre Jean Fra... B, Director General at Bristol Panama, responded to this review, January 3, 2014
Thank you for taking the time of writing this review of our hotel.

Your compliment are really a positive stroke for us and push us to keep a high standard personalized service toward our guests.

I know that our view is a bit reduced, but you can see the sea from our last floor where our Spa is located. Anyway as you mentionned, we are nearby.

Next time, I kindly suggest you to have a Spa treatment on our last floor, from the relaxing room, you will be able to see the all bay.

We hope to welcome you again during your next visit to Panama and wish you a Happy New Year!

Kind regards

Pierre Berthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bristol Panama

Address: Avenida Aquilino de la Guardia | Bella Vista, Panama City, Panama
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Panama City
#3 Luxury Hotel in Panama City
#9 Romantic Hotel in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Bristol Panama 5*
Number of rooms: 125
Official Description (provided by the hotel):
Nestled in the heart of Panama City's bustling (Financial District), Bristol Panama is one of the city's premier addresses for executive and holiday stays. ... more   less 
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Also Known As:
Bristol Panama Hotel Panama City
Bristol Hotel Panama City
Bristol Panama City
Bristol Panama Panama City

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