"I am conflicted about writing this but I caution you to reconsider your
stay at this hotel. We were quoted a promotional senior discount rate over
the phone from El Valle, 2 hours away. When we checked in we didn't read
the fine print and shame on us for not writing down the person's name who
gave us the quote but I speak both Spanish and English and there was no
doubt in my mind that I was told one price and billed another. An employee
at the desk made a gesture with (his/her finger and roll of the eyes in the
direction of the Manager that left no doubt that that employee was letting
me know that something was amiss. Ok, so in the end we feel we where
overbilled $160 in a bait and switch.
other than that the place was nice, the staff was helpful and the
surroundings including pool were excellent
Stan and April"


(1 vote)





