I've stayed at the Intercontinental in other cities and it was fine, so I thought that it would be the same in Panama City. The view if good, if you like looking at 5 lane traffic in 2 directions. I was on the club floor. There is no bathtub, the thermostat for the air conditioning was non-functioning (either on or off, no temperature control), the shallow sink didn't have a stopper so I couldn't wash my clothes. There was only one bathrobe in a room for 2 people, and it took 3 phone calls to the "instant service" holine to get another one. The scale in the bathroom didn't work. It took another 3 phone calls to make it operational. The hotel has its own overpriced car service and doesn't allow regular taxis to enter its driveway to take passengers, so we had to go out on the highway to get our own taxi. The hotel service charges $25 for a $10 taxi ride. The staff is mostly unresponsive to these issues. I would never stay here again.