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“Just perfect!” 5 of 5 stars
Review of DoubleTree By Hilton Panama City

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DoubleTree By Hilton Panama City
4.0 of 5 Hotel   |   Via Espana & Federico Boyd Ave, Panama City, Panama   |  
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Ranked #40 of 111 Hotels in Panama City
Guatemala City, Guatemala
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Just perfect!”
5 of 5 stars Reviewed February 20, 2012

I normally don't write reviews, but really had a great experience at the Doubletree. The service was excellent! We walked in hot and sweaty, and they greeted us with a freshly blended tropical drink, a warm cookie, and allowed us to check-in 2 hours early.

I did a lot of research before coming, and was sure I wanted to stay in the Congrego/Financial neighborhood. It is the safest and nicest part of town. This hotel is definitely the best price for the neighborhood and what you get. The lobby looks classy, the room was spacious, clean, and comfortable, and the rooftop pool and hottub are definitely a plus after a long, hot day of walking and sightseeing.

After checking out, the bell boy held our luggage in a securely locked room, arranged our cab to the airport, and let us hangout at the pool for the afternoon.

Overall it was a very positive experience and I would definitely return.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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426 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Top Contributor
85 reviews 85 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 16, 2012

My friend and I visited Panama City for 2 nights in January and the Doubletree was perfect. I picked it for the location and price, both of which were great. The room was spacious, free Wi-Fi, clean and comfortable. The service we got from the front desk, bell men and concierge was excellent. We enjoyed the pool, too, to rest and cool off in the afternoon. We kept the air conditioner on Med to mask some minor noise. I would have liked a frosted shower door so that we would have felt comfortable using the bathroom at the same time.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Massachusetts
Top Contributor
62 reviews 62 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 1, 2012

If you come for business this is a great hotel. Like many in the area, you can walk to lots of restaurants which is nice.
The hotel itself is not as good as the Doubletree in the US. There is a great comfort but there is a small smell of humidity in general. TV is the largest I have seen in a hotel: 47".
Food is so so. Breakfast very disappointing.
Pool is quite small and freezing cold even with outside temperature above 80!

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 29, 2012

New hotel, 3 months old at January 2012. Very modern and nicely decoreated. The staff are very attentive, helpful and pleasant
This hotel is in the perfect spot in Panama City away from the Casinos and prostitutes that tend to go with the casino Hotels in Panama but very central
I was here on business and used the small but well equipped business center again with very helpful staff
All in all a very nice place to stay with great staff and in a great spot
IM

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 26, 2012

For this particular trip, I decided to use my Hilton points to book a week at the Doubletree. For 30,000 points a night, cheap by US standards, I was able to enjoy a relaxing week. The staff was very friendly and helpful when I needed to change larger bills for smaller bills for taxis etc.

The free breakfast included with my room was excellent. Omelets made to order, bacon, sausage, french toast, fresh fruit, juices, and the normal assortment of pastries and cold cereals as well.

I had no idea there was a roof top pool, so am a little disappointed I wasn't able to enjoy it. But I did enjoy the oversize tube in my room and kept the AC on "freeze me".

This location is within walking distance of a couple malls, Hard Rock Cafe, two movie theaters, and the boardwalk. I enjoyed walking to Panama Viejo three or four mornings, passing the fish market and grabbing a bite to eat at on of the little food stands near the President's home.

If you want to tour the Panama Canal, I recommend Irvin, a local tour guide that hangs out at the hotel. He took me to the canal and rather than just drive me there and drop me off, explained how the canal works and talked me through several neighborhoods and old US military bases. For $35 it was well worth it and after the three hour tour I was well educated on the history of Panama.

There's a new BBQ restaurant in front of the hotel. They have great BBQ pulled pork sandwiches.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 24, 2012

I stayed at the Doubletree, Panama City, Panama for 5 days in Jan. 2012. I selected this hotel because it was convenient to the El Congrejo neighborhood, walking, and dining. It was also not too expensive for the type of hotel and location and had a roof-top pool and gym.

This is your average business-class hotel you'd find in any major city. It is well cared for and the rooms are of ample size and are clean. A real plus was the roof-top pool and deck. The one complaint I have was about the service at the hotel. I had brought some gifts from the U.S. for some of my friends in Panama. When I had one of my friends up to my room to give them the gifts I had brought for him and his family I no sooner got back to my room when I got a phone call from the front desk saying that they had noticed I had a guest and that "there is an extra charge for overnight guests". I found the call rather obnoxious. Did they think my friend was a "rent boy"? I accompanied my friend out and was sure to stop by the front desk to show them that my friend was now leaving.

I can understand the desire of a business class hotel to keep a certain undesireable element out, but I found the experience a bit over the top. The other thing I would say is, that if you are not a business traveler and hope to sleep in, do not have them put you in one of the rooms near the elevators or the housekeeping closet. I found that the noise from the housekeepers beginning their rounds starts promptly at 8am. Vacuuming of the hallways begins in the afternoon which makes taking a nap at that time problematic. Doors to the hallways that the housekeeping staff uses often slam, echoing throughout.

Other than a few service complaints, this hotel should and could be better in years to come. Lots of potential and other hotel staff seem to be responsive.

Room Tip: Stay away from the main elevator lobbies on each floor for the best nights sleep.
See more room tips
  • Stayed January 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2012

I had a great stay at this hotel in the middle of Panama City. The hotel staff was exceptional. The front desk staff spoke english which made check in and check out a breeze for me. The bell desk, restaurant, and bar staff were all very nice.

I had them arrange cabs for my stay, which were all great. The roof top pool was really nice and overlooked the middle of the city. I got fresh baked cookies at check in!

The room was in great shape, it appeared to be recently redone.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree By Hilton Panama City

Address: Via Espana & Federico Boyd Ave, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Panama City
#23 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree By Hilton Panama City 4*
Number of rooms: 213
Official Description (provided by the hotel):
Book a room at the DoubleTree by Hilton Hotel Panama City - El Carmen, where a friendly staff member is waiting to greet you with a freshly baked, chocolate chip cookie. The central location of this Panama City hotel makes it ideal for business travelers and guests on vacation. Attend conferences in the financial district, or enjoy the fine Central American dining and excellent shopping centers situated within walking distance.Each spacious guest room at our Panama City hotel features a 37-inch TV, minibar, and luxurious plush-top bed with five jumbo hypo-allergenic pillows. Families on vacation can enjoy the additional space that comes with a suite. Use the complimentary high-speed internet access to stay in touch with the office or to plan your day. Accessible rooms are available for guests who require modified amenities. Relax in the rooftop pool and whirlpool, unwind in the Spa, or exercise in the fully equipped gym. ... more   less 
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Also Known As:
Doubletree By Hilton Panama City Hotel Panama City

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