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“Really helpful staff” 4 of 5 stars
Review of Radisson Summit Hotel And Golf

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Radisson Summit Hotel And Golf
4.0 of 5 Hotel   |   Avenida Omar Torrijos H, Panama City 0844-2014, Panama   |  
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Ranked #36 of 111 Hotels in Panama City
Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Really helpful staff”
4 of 5 stars Reviewed February 9, 2013

We stayed on a Friday night so probably avoided the busy time when conferences are taking place.
Staff were very helpful and even called our hotel taxi to get us to return after I accidentally left my credit card when we checked out.
The location is fabulous, looking out from the grounds across to the nearby rain forest was amazing.
There is not much close by though, so we ate at the hotel on Friday night, and were pleasantly surprised by both the quality and the price of the food we had.
A couple of minor gripes - the main hotel pool was quite cold, and getting a drink from the restaurant bar when not eating was ridicilously slow and inefficient as there was no easy way of paying / adding the cost to your room bill. Otherwise though, we really enjoyed our stay and would not hesitate to recommend the hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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302 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Nairobi, Kenya
Top Contributor
407 reviews 407 reviews
91 hotel reviews
Reviews in 83 cities Reviews in 83 cities
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed February 2, 2013 via mobile

Lets start positive - a conference for 135 people did run very smoothly. Good conference room with good service. Rooms also large and comfortable. Good sleep in a very comfortable bed. WiFi included - ok speed. Large bathrooms with showers. The water pressure could be better and in mornings the water does not get hot enough. Better in evenings.

But then - food. Go for the buffets. Had dinner the first night and even if we were only 2 in the a la carte restaurant it took 30 minutes to get the food. And it was cold.
The hotel is 13 kms from the city - this means they should have reliable taxi service. They dont. Now the hotel uses a taxistand at Ciudad del Saber 9 kms away. One evening i booked a taxi through the frontdesk for a drive to a meeting 1 hour later, thinking i was well prepared, but when showing up 5 mins before time the front desk told me that the taxi had left earlier with 2 other people..... Also when leaving for airport a note was left in my room "be punctual, your hotel transfer leaves at 11.00" - at 11.15 still no transfer in sight and front desk says "I dont know!" so I booked a taxi instead. So if you stay here - rent a car or get your own number to a taxicompany and use them. Do not use the frontdesk for taxireservations. There is a conciergedesk, but i never saw anyone attending it.

Stayed February 2013, traveled on business
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Panama City, Panama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 23, 2013

As a quick escape from the city, this hotel is perfect. It has all the comforts of modern style set against the backdrop of raw jungle. It's about 20 min or less outside of Panama City and getting there is no problem since you're on paved road the entire time. You are offered views of the mountains, the pool or the golf course.
The food is consistent and sufficiently varied. The staff is pleasant and helpful. The welcome drink was a nice welcome gesture. The pool is very refreshing and a good size. The rooms are comfortable and bright. Big clean bathrooms with spacious showers.
The thing that makes this hotel a good deal is that it's a modern hotel, has a chic bar in the lobby, it's in a great location, food is good (they do a daily buffet), it has a golf course, and it's affordable.
Whether it's a quick getaway from the city or a vacation, this would be a good choice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Delray Beach, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2013

We had a three night stay here January 2013. I sent an email asking to be met off our Miami afternoon flight but had no reply; however on arrival we were met as requested and I'm glad we were as in spite of being a fearless driver I would not have enjoyed making my own way to the hotel through the local traffic and road works. (The hotel will meet individual guests by arrangement and there is a also once a day shuttle service at $23 per person).

We had a "pool view room" as this was all that was available. The impression we got was that the golf course pre-dates the hotel and that the former club house is used as the restaurant and bar, this faces the pool and thus our room over looked this building and the not attractive air conditoners on its' roof. The area by the pool is also used in the evening as an area for eating and dancing by guests attending confrences at the hotel and this makes the rooms facing the pool noisy.

So why the Excellent rating? Because when I went to reception and told them I was unable to sleep due to the noise they arranged for me to have another room on the other side of the hotel and also retain my first room so I didn't have to pack ~ and as it was only 9:00pm I thought this was pretty impressive; and the following day I got an unsolicited reduction on my account and a futher apology. Because the rooms themselves are really very nice European four star plus standard (note; huge shower but no tub) , because the grounds are beautiful, the staff friendly and helpful, and this is just a nice place to chill and relax by the pool. I don't play golf but if I did I should think it would be a great place to go and play a round or two.

Just great value and I've no regrets about choosing this hote over one in the city; at these prices stop out of town and have the concierge get you a cab.

Room Tip: Pool rooms face the patio where there could be noise from evening events; the two rooms we had had s...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sacramento, CA
Top Contributor
63 reviews 63 reviews
56 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 12, 2013

You see this hotel long before you arrive because it is located on the top of a hill. We've stayed in Radisson Hotels all over the world, and this truly uis a very nice one in a rainforest. The hotel is surrounded by 160 acres of lush rain forest, contains a professional 18-hole golf course and offers free WI-FI.

OUR ROOM was exceptionally large and comfortable. the bed was exceptional. the bathroom was well appopinted and contains a very large shower. Our major complaint was the tile floors--no carpet. This precluded us from doing our daily floor exercises.

THE RESTAURANT has quality food. For vegans the offerings are better for dinner than for breakfast. If you are an omnivore, you will not have a problem.

THE GYMNASIUM is next to the swimming pool; take the stairs to the second flloor. Cardio equipment is emphasized. There are only two treadmills but there was so little competiion that I was able to get a treadmill every time that I wanted one.

THERE IS A LITTLE HIKING TRAIL in the rain forest. It's hilly but relatively short. The butterfly farm has few butterflies.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2013

A three night stay was very pleasant. The front desk manager and staff were more fluent in english than expected. They were also very pleasant and very helpful if you had any questions or requests. They do whatever they can to make your stay comfortable and relaxing. AAA.
The restaraunt has a pretty good menu, and had no trouble ordering anything I wanted that was not on the menu. (you made need a translator for this). They do thier best. Just enjoy the scenery and the sun while you wait for your order, and the check, will also take time to get to you.
They offer shuttle service to the Albrook mall and other advertures. Don't have expectations about being at certain places at specific times, you are now on Panamanian time, and things can move a little slow. You may want to make back-up plans, or just relax.
The golf course is a interesting and very nice layout. There are four sets of blocks to choose your yardage. The course is not manicured to perfection, as you may find at most resorts, but a very pleasurable one to play.
Overall I give this hotel two thumbs up! Great people, great place!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2013

we stayed here at the end of 17 night trip around Panama. it was in a great position by the rainforest and Pipeline Road and the Canal but still within an easy distance of the city. We hired a car which was hairy but manageable (even in the city at night), but then again we are mad. There were many birds to be sighted within the grounds and golf course which was a bonus. Great staff and the pool was a welcome relief from the heat.

Room Tip: the corner rooms overlooking the rainforst were amazing - we used our binnoculars at dusk to see man...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Summit Hotel And Golf

Address: Avenida Omar Torrijos H, Panama City 0844-2014, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Panama City
#7 Family Hotel in Panama City
#8 Best Value Hotel in Panama City
#21 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Summit Hotel And Golf 4*
Number of rooms: 103
Official Description (provided by the hotel):
Radisson Summit Hotel & Golf Panama is surrounded by 160 acres of lush rainforest around the Panama Canal, and is approximately 30 minutes from downtown Panama City. Lodging at our Hotel is a quiet alternative to downtown accommodations, while still providing free shuttle service to top attractions like the Miraflores Locks and the Albrook Shopping Center, both just a short drive from our hotel’s address in the Panama City area. While visiting our Panama hotel, you’ll also have access to exceptional on-site amenities, including our professional 18-hole golf course, full American breakfast, airport transportation, free wireless Internet access, two outdoor pools and a nature trail with a butterfly exhibit. ... more   less 
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Also Known As:
Radisson Summit Hotel And Golf Panama/Panama City

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