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“Good Stay at this Hotel” 5 of 5 stars
Review of Radisson Summit Hotel And Golf

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Radisson Summit Hotel And Golf
4.0 of 5 Hotel   |   Avenida Omar Torrijos H, Panama City 0844-2014, Panama   |  
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Ranked #37 of 111 Hotels in Panama City
California
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 51 cities Reviews in 51 cities
45 helpful votes 45 helpful votes
“Good Stay at this Hotel”
5 of 5 stars Reviewed September 11, 2012

The hotel is quite close by car to downtown, but far out enough that it feels like a resort. The hotel is very well decorated, bright and airy. Our view was bad (pool area and restaurant), but we didn't feel like switching rooms. The pools were very nice also. We found a frog swimming in one of the pools at night!! Service was fine. The hotel did seem rather empty, though. Overall a nice stay.

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Wauchula, Florida
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 23, 2012

if you say something bad about this hotel, you will probably need to be admitted to a pschyatric hospital.
This is the best hotel in Panama, beautiful, clean, the best queen beds ever, with a lot of support in the matress, decoration the best, very modern, huge rooms, best breakfast ever, huge and beautiful swimming pool, nice receptionist, wendy night shift was very nice.
a la carte breakfast, they made us feel like kings and queens, they also have a butterfly garden and a nice golf field.
I loved the location, just 2 minutes in car from the panamerican highway, so if you want to go to any part or province of Panama, you do not get stuck in traffic in panama city, which is the worst in the country, the city of panama was 15 minutes away, city of colon in the atlantic side was less that 1 hour.
I also want to thanks all the tripadvisor for the reviews that help my family to spend a 10 days vacaton in Panama without the help of a travel agent and the waste of time and money they cause to you.
If i go to panama, i will stay again in the hotel,I was there for 6 days, august 2012.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, General Manager at Radisson Summit Hotel And Golf, responded to this review, August 26, 2012
Dear Guest,

On behalf of the staff at the Radisson Summit we thank you for your business and want to express how delighted we are that your stay with us was a memorable. We sincerely hope to see you again when your travels bring you back to Panama.

Best Regards,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 18, 2012

I stayed here for five days this past week. The hotel is quite isolated so unless you are only there to play golf or want to spend a lot on taxis I highly recommend renting a car. When I checked in, my room had the A/C set at 76 degrees F and it could not be adjusted down. After a maintenance man came up and couldn't fix it, I was switched to another room. Room was quite nice with free WiFi but I concur that the maids do not do the greatest job. Rings from a glass on the bar remained during my stay and some days the floor was not swept/vacuumed. The room itself was spacious with a nice view of the rain forest. Breakfast buffet is included and my only complaint is that some of the 'hot' serving platters did not appear to be heated so the food was warm at best. For example the scrambled eggs and hash brown pans were hot when brought out new but cool if they had been sitting for a while. Nonetheless, the breakfast buffet was generally quite good, with sliced fruits, cereals, juices, an omelette bar, breads, and a few 'hot' platters. The hotel is close to the Miraflores Locks museum and viewing center (5 minute drive) but unless you have a car or pay for a taxi you are a captive to the hotel. I had a car and while Panama City is difficult to navigate it can be done. I drove to Colon one day and to Portobelo another day (both on the Atlantic coast) and the drive ranged from 40 minutes to Colon to an hour to Portobelo. I had one last issue with the hotel which is as yet (4 days after I left unresolved) When I checked in I had made a reservation for 7 nights. The hotel charged my credit card for all 7 nights on check-in rather than blocking a charge. I left two days early and three seperate people told me I would be issued a credit for just over $300 to my card. This has not yet happened even after a phonecall and email saying it had been taken care of. I am sure it will be fixed but this has left a bad taste for the hotel.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, General Manager at Radisson Summit Hotel And Golf, responded to this review, August 23, 2012
Dear Guest,
Thank you very much for taking your time to give us your valuable feedback of you stay with us.

The deficiencies that you experienced are not in keeping with our hotel standards, and corrective measures will be taken to ensure that they do not occur again.

Please verify that you have received the credit to your account as this was performed on the 21st of August.

Again, we thank you for your stay and sincerely hope to see you at the Radisson Summit when your travels bring you back to Panama.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2012

Beautifully set in the rainforest, this hotel is extremely comfortable, clean and quiet. The staff were friendly and helpful. The complementary breakfast had a lot of variety and included omelettes made to order. The location was perfect for us as we didn't want to drive in Panama City. We were planning on driving to David and chose this hotel as it was easy to get to the highway. We did drive to the Gamboa Rainforest and to the Locks and it was no problem. All the staff were friendly and helpful, especially Franklin (the manager) and another employee (I forget her name) who went out of her way to help us with our car rental and arranged for Hertz to deliver the car to the hotel. We took advantage of the free shuttle (offered daily) to the Albrook Mall. We stayed at the hotel for 3 nights and plan to stay 1 more night before we head home. It is a bit expensive to get to the airport (around $60) but for us it was money well spent as it saved us a lot of stress driving in Panama City's busy and navigating the confusing streets, chaotic drivers, and construction. We will definitely be back!

(We hired a private driver - Antonio, email: arocha68@gmail.com - to tour the city ($25/h for 4 people) who took us to many great places while telling us about the history and culture. He always promptly responded to our emails. We were impressed by his genuineness and honesty as he wanted to show us what interested us the most. We also had him pick us up from the airport for $60 and he was waiting for us with our name on a sign even though our flight was 1 hour late.)

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, General Manager at Radisson Summit Hotel And Golf, responded to this review, August 17, 2012
Dear Guest,

On behalf of the staff at the Radisson Summit we thank you for your business and want to express how delighted we are that your stay with us was memorable. For future visits please keep in mind that the hotel provides an airport shuttle service at a fraction of the cost:

-From the airport to the hotel:
$35.00 for 2 guests with an additional $10 charge for every subsequent guest (excl. tax and gratuity).

-For the return trip, from the hotel to the airport:
We provide a timed shuttle service which departs at three different times 6:00 am, 3:00 pm, and 7:00 pm at a cost of $15.00 per person (excl. tax and gratuity).

Again, we thank you for your stay and sincerely hope to see you at the Radisson Summit when your travels bring you back to Panama.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Chicago, Illinois
Top Contributor
530 reviews 530 reviews
172 hotel reviews
Reviews in 173 cities Reviews in 173 cities
366 helpful votes 366 helpful votes
4 of 5 stars Reviewed August 7, 2012

I had room 515 which faced the rainforest and the golf course.  It was quiet, clean and had Koehler fixtures in the bathroom.  There was a large spa-type shower and excellent and abundant lighting.  I enjoyed the infinity pool and the good buffets in the dining room. There was good wi-fi and air-conditioning.

They have two pools -one an infinity pool overlooking the rain forest and the other a wading pool. There are lots of comfortable places to sit nearby.

Housekeeping was a teeny bit sloppy.  The corners of the room and the bathroom need more than just sweeping. It was not that bad, but noticeable because of the steller condition of the rest of the room.  The maid left the balcony door slightly ajar and I didn’t notice it until after dark as there were flying insects in my room. So check that the sliding glass door to the balcony is closed all the way.

This is a lovely destination hotel and I enjoyed the quiet.

Room Tip: I enjoyed the view of the rainforest, though my room also had a view of the golf course.
See more room tips
  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, Manager at Radisson Summit Hotel And Golf, responded to this review, August 8, 2012
Dear Guest,
On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the balcony door left ajar, and the housekeeping issues with out team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback as it will help us fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 5, 2012

Pretty surroundings on the continental divide with the rainforests all around. It was a good location for us since we were going on a 6:30am tour of Lake Gatun to see wildlife and to do some fishing. Our tour guide Juan was very good and knowledeable about the area. We did see a lot of wild life and also caugh 6 fish!
The hotel staff was also very nice, very helpful.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, Manager at Radisson Summit Hotel And Golf, responded to this review, August 8, 2012
Dear Guest,
On behalf our our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2012

Great location, clean and comfortable rooms, huge shower, pretty view, good breakfast, helpful staff...highly recommend!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne C, Manager at Radisson Summit Hotel And Golf, responded to this review, July 24, 2012
Dear Guest,
Thank you for your positive feedback. We look forward to your return.

Regards,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Summit Hotel And Golf

Address: Avenida Omar Torrijos H, Panama City 0844-2014, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Panama City
#7 Family Hotel in Panama City
#7 Best Value Hotel in Panama City
#22 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Summit Hotel And Golf 4*
Number of rooms: 103
Official Description (provided by the hotel):
Radisson Summit Hotel & Golf Panama is surrounded by 160 acres of lush rainforest around the Panama Canal, and is approximately 30 minutes from downtown Panama City. Lodging at our Hotel is a quiet alternative to downtown accommodations, while still providing free shuttle service to top attractions like the Miraflores Locks and the Albrook Shopping Center, both just a short drive from our hotel’s address in the Panama City area. While visiting our Panama hotel, you’ll also have access to exceptional on-site amenities, including our professional 18-hole golf course, full American breakfast, airport transportation, free wireless Internet access, two outdoor pools and a nature trail with a butterfly exhibit. ... more   less 
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Also Known As:
Radisson Summit Hotel And Golf Panama/Panama City

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