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“Good service” 4 of 5 stars
Review of Holiday Inn Panama Canal

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Holiday Inn Panama Canal
3.0 of 5 Hotel   |   Ave. Omar Torrijos Herrera Clayton, Panama City 7336, Panama (Formerly Holiday Inn Panama City)   |  
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Ranked #28 of 112 Hotels in Panama City
Certificate of Excellence 2014
BsAs
Top Contributor
116 reviews 116 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Good service”
4 of 5 stars Reviewed January 16, 2014

This hotel enjoys a great view of the canal,close to old Panama town and close to Gamboa the rainforest resort and it is within the City of Knowledge where many companies, organizations and schools are settled. The staff are very friendly and obliging, rooms are spacy,spotless and clean,there is a small pool to cool down after work and a little bar to unwind. Breakfast is good served at their restaurant which is modern and yet cozy.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, January 21, 2014
Dear Mrs. Patricia thank you for taking the time and share your experience at Holiday Inn Panama Canal. we are pleased to hear such great comments. Thank you for choosing us. We hope to see you soon on your next visit to Panama.
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226 reviews from our community

Traveler rating
    88
    82
    39
    12
    5
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2014

I stayed at the Holiday Inn for a week. I found the location convenient to the old section of Panama City ( 15 minute taxi ride), overlooks the canal and is a short drive to Gamboa Rainforest Resort, the zoo, nature areas for hiking and bird watching and Gatun Lake for superb peacock bass fishing. The staff were very helpful and I am happy to have met Robert Barchan who works for the hotel. Robert spoke perfect English, was very knowledgeable and helpful. He introduced me to the local operator of fishing charters and saved us 40% on the daily guided rate on Gatun Lake. In addition, he arranged for the hotel kitchen to cook the fish that we caught. He came with me to rent a car and to drop off the rental car. Anyone staying at the hotel should speak to Robert as he's a great resource person that can help make your stay that much more enjoyable.

Room Tip: The hotel is generally very quiet and our room facing the pool was very quiet.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, January 21, 2014
Greetings from Holiday Inn at the Panama Canal. Thank you for share your experience on Trip Advisor. It's our goal to deliver an excellent service guest love and we are really happy to read that you enjoyed the view and comfort of our accommodations at our hotel. We will be shared with all the staff and we are pleased to hear such great comments. Thank you for choosing us, we hope to see you soon on your next visit to Panama and enjoy all the services that we have for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
72 reviews 72 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 3, 2014

Typical holiday inn room: clean, modern, comfortable. The restaurant on the ground floor has good food.
Staff at front desk was very helpful and informative. I would definitely stay here again if you want to visit the canal. The hotel is located pretty remotely: you can't walk to any restaurants or grocery stores. You'll need a taxi to go anywhere.

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, January 7, 2014
Dear guest we are grateful for the time you spent reviewing our hotel. We are committed to deliver an excellent service guest love. Like you have said, we are near to the Miraflores Locks and one of the biggest malls in Central America, the Albrook Mall, which our hotel have shuttle service totally free (please check schedule at front desk). We especially appreciate your comments, Thank you for choosing us; hope to see you soon in your next visit to Panama City.
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Hamburg
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 29, 2013

The Hotel is clean but noisy. The staff is friendly but does not speak English well. Internet is good and fast. The city of knowledge is very remotly located.One bottle of water in the room is charged with 8 USD (10% of the room fee). Panama has very good water treatment plants, so drink from the tap, buy from the restaurant or super market down the street or get free water from the gym.

Room Tip: I stayed in 606 with a beautiful view on the canal.
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, January 21, 2014
Thank you for taking the time to write your comments about your experience at Holiday Inn Panama Canal. We are committed to providing excellent service to all our guests. We appreciate your suggestions these make us have a continuous improvement of our services. Thank you for your loyalty to our brand and we hope to see you soon on your next visit to Panama.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2013

We arrived late night and planned a visit to the Panama Canal on the following day. This is a great options as you can book rooms with Canal views and is just 5min ride. We arrived on the worst day possible: Christmas Day. Even though we were very well welcome by the staff and we had a very pleasant stay. They even offer free shuttle to the locks, Albrook Mall and airport! It saved us rent a car (transit here doesn't look so obvious) and taxis fare. Besides, free wifi all around. Breakfast is great with custom made omelets and waffle. Absolutely delicious!

Room Tip: Ask for Canal views
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, January 2, 2014
Dear Guest Thank you for taking the time and share with us your experience at Holiday Inn Panama Canal. We are very committed to deliver an excellent service guest love. We hope to see you soon on your next visit to Panama. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 21, 2013

I've stayed here twice, four days each time. Impeccably clean room, severely over-priced water bottle ($8) and helpful service. Your credit card key is what runs the AC so it takes a good 15 minutes to cool the room down when you first enter. Breakfast buffet is included and there fruit, a hot cereal, some sort if eggs (scrambled, boiled, etc) and meat which could be bacon or the little hot dogs that I've seen in South America countries. The waiter will not " check" on you so make your wishes known

Room Tip: Only touch the elevator button once. Clicking it multiple times just turns it off and then you wait...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, December 26, 2013
Dear Guest Thank you for taking the time and share with us your experience at Holiday Inn Panama Canal. We are very committed to deliver an excellent service guest love. We hope to see you soon on your next visit to Panama and enjoy all the services that we have for you. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
379 reviews 379 reviews
61 hotel reviews
Reviews in 79 cities Reviews in 79 cities
307 helpful votes 307 helpful votes
4 of 5 stars Reviewed December 11, 2013

I stay in a view room, from where I could follow all the maneuvers of the boats entering and exiting the Canal. That is the best part, it's go almost no stop, so you can appreciate many different views under different lights at the comfort of your room!! The staff are Great!!! The room are of nice size and with good quality of mattress and pillows. The only problem is the noise from the street, the trains and the boats, if you want to have the windows opened, that is the price for the view. The breakfast was included and have nice fruit and other buffet options!! If I need I will be glad to came back!!

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArangoD1, Front Office Manager at Holiday Inn Panama Canal, responded to this review, December 12, 2013
Dear Guest,

Greetings from Holiday Inn at the Panama Canal. Thank you for sharing your experience on Trip Advisor. It's our goal to deliver an excellent service guest love and we are really happy to read that you enjoyed the view and comfort of our accommodations at our hotel.
Thank you again for sharing you comments and we look forward to welcoming you back during your next visit to Panama City.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Panama Canal

Address: Ave. Omar Torrijos Herrera Clayton, Panama City 7336, Panama (Formerly Holiday Inn Panama City)
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 112 Hotels in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Panama Canal 3*
Number of rooms: 137
Official Description (provided by the hotel):
Travelers looking for Panama hotel deals will appreciate the great location and outstanding array of amenities found at the Holiday Inn(R) City of Knowledge. Located just minutes away from some of the best attractions and businesses in Panama, our property offers both convenience and great value.Leisure guests are often drawn to our family-friendly Panama City hotel's close proximity to several of the city's best attractions including the visitor center at Miraflores Locks at the Panama Canal, the Albrook Shopping Center (with free shuttle service from our hotel), and the Gamboa Rainforest Resort. But our guests don't even have to leave the hotel to enjoy our sparkling outdoor pool in a beautifully landscaped courtyard, the well-equipped 24-hour Fitness Center, or our gift shop for a souvenir. Our hotel is only a few miles away from Panama City's banking district where many international transactions take place. Our fully-staffed Business Center provides guests with everything they need including copying, courier service, personal computer, and high-speed Internet access.When you're looking for great Panama hotel deals we offer the best. Make your reservations today to get the best Panama travel deals around at our Panama City hotel. ... more   less 
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Also Known As:
Holiday Inn City Of Knowledge Hotel Panama City
Panama City Holiday Inn
Holiday Inn Panama Canal Panama City

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