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“Excellent hotel for business trips” 4 of 5 stars
Review of Holiday Inn Managua - Convention Center

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Holiday Inn Managua - Convention Center
3.5 of 5 Hotel   |   Pista Juan Pablo II, Managua 212, Nicaragua   |  
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Ranked #17 of 49 Hotels in Managua
San Salvador, El Salvador
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent hotel for business trips”
4 of 5 stars Reviewed November 9, 2012

Have stayed at this hotel for several trips now and the warmth of its people is very appreciated, specially when returning from a day's work.
The bartenders at the executive level are great and the quality of the beds is super. I have appreciated a lot the options for soft and firm pillows. Congratulations!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, November 10, 2012
Dear aquarius6502,

Thank you for your review of our hotel. Is great to know that you enjoyed our services and that you felt at home. I will share your kind words to our staff and I know that they will apreciate it.

We hope to see you soon.

Ximena Cruz
Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • German first
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English first
London, United Kingdom
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 8, 2012 via mobile

I feel as a ex employee of holiday inn and also well travelled I am perhaps quite well placed to review this one!

We chose the holiday inn as we wanted a relaxed and fairly up market end to a backpacker style of trip. In the most we were not disappointed.

We had lowly weathe and spent almost all of 2 days poolside. Lovely pool.
The rooms were great. We were on the back and even with a boxing match on couldn't hear a thing. Beautifully clean, good tv choice and large rooms.

Not to keen on the 0830 knock on the door each morning asking if we wanted housekeeping!

The breakfast for a European is really poor. At 13 dollars pretty steep for what you get as well. The food in general at the hotel is pretty bad. Thu are trying to do American/euro style food but it isn't good. If you want that take the 3 dollar tack to the food court at metro centro or zona rosa.

The service at check in was great, as was it pool side. Th service dealing with delayed laundry was not.

Don't use the hotel taxis. Nice but way too expensive. Just step on to road outside and hail a taxi for quarter of price.

Gym good enough and casino ok for quick bit of fun.

I think for central and south America a great hotel. Judging by what we paid around Nicaragua, at 110$ a night pretty pleased with what w for for money and would recommend if you want to spoil yourselves.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review, October 23, 2012
Dear jezsta,

Thank you for the detailed review of our hotel. I am pleased that the service you have received at check in was great. . We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so. However, I would like to apologize for any inconvenience your restaurant experience may have caused you. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Janice A
Case Manager
IHGCare
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Barcelona, Spain
1 review
5 of 5 stars Reviewed September 22, 2012

I was in this hotel for 4 nights for business and I must say my stay was very nice. Hotel is very clean, with modern facilities, very nice people at reception, and very comfortable rooms.
Furthermore, this hotel has a wonderful swimminpool and a big gym to excercise.
Breakfast is also very complete.

So, I completely recommmend to stay at this hotel.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, September 24, 2012
Dear guest,

Thank you for let us know how was your stay.
It nice to know that you enjoyed our facilities for business travelers as well as our recreation areas and the front desk friendly attention.

We are addressing your comments about the breakfast to the F&B manager, since it is important to know the opinion of our guest.

Thanks for everything, we hope to have the opportunity to see you and serve you in the future.


Sincerely,
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Panama City, Panama
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 17, 2012

Pretty average Holiday Inn Standard. Location is quite and far enough from too many temptations for delegates to sneak off..nice pool area and views from the rooms. Average buffet restaurant but poor attempt to japanese food in the themed restaurant. Very nice and helpful staff.

Room Tip: poolside rooms have a better view
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, September 24, 2012
Dear guest,

Thank you for taking the time to express your sincerely opinion about our services.

We offer a nice and complete convention center for all kind of celebration. It is very nice to know that you enjoy the view of rooms, pool area, the bar and the casino. Our location is also close to malls, discos and entertainment places.

Thank you for the feedback about our buffet and Japanese food it was really helpful. We have sent your comments to our Food & Beverage Manager to be considerated for improvement.

We hope to have the opportunity to serve you again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 15, 2012 via mobile

Location is fairly central in Managua, close to the main drag leading to Granada. Only caveat about the hotel: the wireless internet was so slow it was virtually non-existent. The front desk person was apologetic and offered a cable. I didn't think it would help. But it did and kept me online and able to work.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, September 24, 2012
Dear guest,

Thanks for taking the time to share your experience in your last stay at the hotel.

We apologize for the inconvenience that internet service could caused you, we actually addressed the comments to our general manager and system manager, and they have taken the necessary actions to correct the problem so we can guarantee the level of navigation our guests need.

We hope you to give us the opportunity to serve you again in order you receive the service you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Managua, Nicaragua
1 review
5 of 5 stars Reviewed September 13, 2012

I really enjoyed being on Holiday Inn the staff was very kind and helpful.
I will easily recommend the Hotel to others.
especially Hayrisa Carcamo was very efficient.
I was looking a quiet place to rest after long time working during the day. when I was looking for directions and institutions phone numbers she helped me a lot, and I could achieve what I needed

Room Tip: Rooms on the south side are quieter
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, September 24, 2012
Dear guest,

Thank you to let us know about your recent experience during your your stay.
It was a pleasure for Hayrisa and all the staff to know that our efforts to make your stay enjoyable were appreciated.

Your comments are very important to us since that is one of the ways we learn what it is really important for our guests.

Thanks again and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Managua, Nicaragua
1 review
5 of 5 stars Reviewed September 4, 2012

i was there for a weekend with my family and the service was very excellent from the begining because when we arrived the staff to the front desk were very friendly, the room was comfortable i liked so much.
thanks for everything and i hope to come back soon..:)

Room Tip: ask to upgrade for 30 and include many benefits
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena C, Revenue Manager at Holiday Inn Managua - Convention Center, responded to this review, September 24, 2012
Dear guest,

Thank you to let us know about your recent experience during your your stay.
It was a pleasure to know that our efforts to make your stay enjoyable were appreciated.

Your comments are very important to us since that is one of the ways we learn what it is really important for our guests.

Thanks again and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Managua - Convention Center

Address: Pista Juan Pablo II, Managua 212, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Managua
#8 Business Hotel in Managua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Managua - Convention Center 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to Holiday Inn Managua Convention Center It is the ideal hotel for business and leisure travelers, positioned in the heart of the capital city. Our close location to many major companies and organizations such as Kimberly Clark, Nestle, Citibank, the American Embassy and the ONU Building make us an excellent option for business travelers. In addition we are only 14 km away from Managua Int'l Airport (MGA). Our guests will always be able to stay connected since their arrival to the airport with our shuttle equipped with wireless Internet connection, as well as our rooms and public areas. During your stay you will be able to relax at the Bar Sunrise beside our Mediterranean style pool, stay fit in the gym with the help of our trainer and enjoy a diversity of international and national dishes at our Anfora Restaurant or in your room with room service available 24-hours. Our convention center provides everything you need for business meeting, conferences, social events, etc. Meeting rooms for 20 to 1,200 people, banquet service, audiovisual and others, makes us the ideal place for your events. We hope to see you soon! ... more   less 
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Also Known As:
Holiday Inn Managua Hotel Managua
Managua Holiday Inn

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