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“Love the new renovated hotel” 5 of 5 stars
Review of BEST WESTERN Las Mercedes

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BEST WESTERN Las Mercedes
3.0 of 5 Hotel   |   Km 11 Carretera Norte, Managua RD-46, Nicaragua   |  
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Ranked #33 of 48 Hotels in Managua
San Juan del Sur, Nicaragua
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Love the new renovated hotel”
5 of 5 stars Reviewed December 23, 2008

My husband and I have been staying at Las Mercedes for three years on our way into and out of Nicaragua. At first we just loved the convenient of being able to walk across the street to the airport. Now with two years of renovations completed, Las Mercedes is still our favorite in Managua. The air conditioners are quiet and the gardens date back to before the earthquake that leveled Managua. The outdoor dining is peaceful and the food delicious. We also enjoy all the events that are scheduled at Las Mercedes - lots of fancy dresses and bands entertaining private groups many evenings.

  • Liked — Walk to the airport and tasty, free breakfast
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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345 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2008

Great place to stay. Large full washroom. Good restaurant, a little more expensive.The pizza was nothing special, Fajitas was good and with real corn tortillas. All types of ammenities for the Biz traveller. No in room safe.

We just stayed over night for our trip back to Canada first thing in the Morning. All we had to do was walk across the busy street in the crosswalk and presto in the airport parking lot.

They cater to lots of functions so you may want to book in advance. We paid $85 and tax after being quoted $95 and having asked for a reduction. Very safe, beautiful and unique garden areas. Nice to sit around the pool in the evening. Nice staff.

Hind site being 20/20 we would have not stayed in Managua on the way in,as we did at the Seminole Hotel. We would have just gone to Granada as we were traveling the country. Because it is about a 1 hour to the safer city of Granada,or a $35 cab ride from the airport , we could have just went to the Hotel Terrasol which became our home base for our trip. The rates in Granada are much Lower than in the higher demand airport Area.

But if you have to wait for a plane, this is a great spot.

  • Liked — Convenience and staff. Pool and Gardens.
  • Disliked — Restaurant Prices.
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Minnesota
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 26, 2008

We arrived at 9:00 p.m. on 11/13/08. So nice to have a hotel representative come up, took our paperwork, helped us through customs, and loaded our luggage in hotel shuttle van. We did not realize just how close the hotel was since it was nighttime. Took a 2 minute ride to the front door - ha, ha. Had a very nice room #32 the first night. Had a delicious supper late at night at the hotel restaurant. Next morning, had a very large, and wonderful continental breakfast with a "personalized omelette" or eggs made just how you want.

We walked across the street to the airport for our flight to the Corn Islands, but returned to the Best Western for our final two nights in Managua, Nicaragua. Stayed in room #68. This room did have ants, and you could hear the airport at times, but there had been so much rain that insects were worse all over. They do spray at the hotel.

Free internet was wonderful. Nice gift shop. Wonderful staff - restaurant, bar, front desk, doormen, shoe shine men, taxi drivers, groundskeepers, housekeeping, security people... everyone was very friendly and accommodating. The garden areas are beautiful and very well kept.

We took a taxi tour advertised at the front desk and saw the town of Masaya and markets, and the Masaya volcano, Caterina, and on to Granada. A wonderful way to see the countryside and not worry about a rental car.

I would definitely recommend the hotel to anyone flying into Managua airport. It is so convenient, and the restaurant has excellent food. Also, the pools are very nice - we only used the larger one.

  • Liked — Friendly staff and the restaurant
  • Disliked — Had some ants in our final room.
  • Stayed November 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Melbourne, Australia
Top Contributor
63 reviews 63 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 14, 2008

The Best Western is right opposite Managua Airport so is a great place for a stop over, Managua isn't really a tourist destination so you're not missing much if you go into town. We found a guy at the airport who did us a better deal than the hotel itself, so we were very happy with the price. The rooms were comfortable, although at the time the electricity wasn't constant, so no air con which was abit steamy, but the pool was lovely and the restaurant was good. The breakfast, which was included was also great. Free internet as well when the power was working!

  • Liked — the location, the pool
  • Disliked — the problems with electricity
  • Stayed August 2007
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Victoria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2008

I totally LOVED it here... Stuck in town on Business, this was a refreshing oasis from my life off of the Hotel grounds. It was the most expensive place I stayed, but still cheap by North American
standards. The Staff was SO friendly & helpful. Pool & Gardens were beautiful, the beer ice cold, and my room cool dark & quiet. Oddly in 4 days there, I never heard the Airport... a 1 minute walk away.

There was a VERY cute purple Gecko by the light fixture in my room, on Mosquito Patrol... this is Nicaragua. If you don't like bugs or lizzards... stay out of the Tropics.

I definitely plan to stay there again.

  • Liked — Pool, rooms, staff, close to Airport
  • Disliked — NOTHING !
  • Stayed May 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Chattanooga, TN
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 4, 2008

I've stayed at the Best Western 6 times in the past year. The bad reviews here are very surprising to me. Any hotel in Nicaragua is going to be different than the ones in the US or in any more developed country.

I've had rooms with a few bugs but the last two stays have been relatively bug free. It helps to keep the bathroom windows shut and the bathroom door shut as well.

The lobby does tend to be crowded at times with large groups waiting to go to the airport. Just walk past them and go to your room.

The rooms down the main hall tend to be a little louder at night because you can hear the wheels of the luggage coming and going during the night. Just ask for a room down one of the other halls.

The rooms (130-148) have been nice each time I've stayed there. You can even request a roll away bed, which we did once, and they promptly came and set up completely a twin size bed for my daughter.

The breakfast is served 6am-11am most days which works well for an 8 am Delta flight to Atlanta. It is all you can eat and gives you a good selection of typical Nicaraguan food.

This was the first time I have ever left another hotel early out of disappointment in the service but I was so happy to come to this Best Western and finish my stay in Nicaragua.

  • Liked — Location and breakfast
  • Disliked — Noise of luggage wheeling by at night
  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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San Diego
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 3, 2008

This hotel was very convinient for us to stay at for our first night in Nicaragua. We landed at night and the hotel is walking distance (across street) from airport. The hotel had an attendant at the airport to greet teh flight.

We found our rooms clean, comfortable and bug free (rooms 33 and 35). The rooms were not luxurious, but served their purpose well. I'd consider this nice for a Best Western and would stay there again. The buffet breakfast we good as well.

  • Liked — Close to airport. Comfortable.
  • Disliked — NA
  • Stayed July 2008, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Las Mercedes

Address: Km 11 Carretera Norte, Managua RD-46, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Managua
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Las Mercedes 3*
Number of rooms: 110
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Also Known As:
Best Western Las Mercedes Hotel Managua
Best Western Hotel Managua
Best Western Managua
Managua Best Western

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