First, let me say that this is a beautiful property from the exterior and the lobby and reception areas are very attractive. The hotel is set in a splendid tropical garden. In addition, both pools are large by Central American standards, very nicely maintained and generously surrounded by tiled terraces. The restaurant is also good and the breakfast buffet is extraordinary for Central America. Also, I would like to say the serving staff are courteous, attentive and grateful for tips. The hotel is also very conveniently located directly across from the airport - no taxi needed.
But, the rooms are terrible. They are located in what appears to be post-war housing - a series of low, ugly buildings (some wood, some concrete), reminiscent of housing at summer camp. The rooms themselves are small with low ceilings and cooled by noisy, inefficient window air-conditioners. This is hardly forgivable since efficient, remote-controlled units are now seen all over Latin Averica in even modest accomodations.
Our room had naked light bulbs, a large crack in the door, and a broken window. The closet door was off its hinges. The lavatory in the bath was coming loose from the wall. I pointed all these out to the management before leaving. I must say the bed was comfortable (new mattress, I think) and there was plenty of hot water; otherwise, I think I would have left. The tile floors throughout the unit and the tile walls of the bath were very nice and quite decorative.
The bill for two people came to almost $100 US per night, but included breakfast. That is not too bad, but for a few dollars more, there are better hotels in Managua.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Expedia, Cheap Tickets, Priceline and Despegar.com so you can book your Best Western Las Mercedes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Las Mercedes Hotel Managua
- Best Western Hotel Managua
- Best Western Managua
- Managua Best Western