This is my second stay at the InterContinental Real Metrocentro Managua. A very nice hotel with an excellent breakfast showing and good service on most occasions. The two areas in need of improvement are the room keycard system and updated carpeting/furnishings. All members of my party consistently had to return to the front desk to get our room keycards "rekeyed" due to non-working issues. We were on a very tight work schedule and it's very frustrating to constantly have to return to the front desk from the 5th floor of the hotel due to such an issue. I've ready many other comments here that are similar and the management must surely be aware of this long-term pervasive problem with the keycard system not functioning. The other issue is the worn furniture in the rooms and worn carpeting in the hallways leading to the rooms... musty smells from this carpeting was constant. Management, please address these issues! This is a beautiful hotel with a beautiful pool area and many other stately features.... all hotels must eventually update their surroundings and the keycard problem is out of control. I found the staff to be altogether helpful on all issues and very knowledgable and friendly.
- Official Description (provided by the hotel):
- THE PLACE TO BE. Enjoy an urban oasis at this award-winning, luxury hotel in Managua, Nicaragua. Ideally placed in the center of the entertainment and business district, adjacent to the country's largest shopping mall featuring more than 120 stores. Indulge yourself at Factory Streak & Lobster, enjoy a trendy ambience at NAU lounge bar or unwind in the tranquil surrounding at our terrace next to the pool and exotic gardens. Explore the city, visit Managua's famous Cathedral and its historic downtown area. ... more less
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- Also Known As:
- Intercontinental Real Metrocentro Managua Hotel Managua
- Intercontinental Managua