We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Real Metrocentro Managua: Traveler Reviews

4.0 of 5
Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental Real Metrocentro Managua
Ranked #6 of 46 hotels in Managua
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Travelocity InterContinental Booking.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

182 reviews from our community

Traveler rating
    91
    68
    17
    3
    3
See reviews for
Families
21
 
Couples
44
 
Solo
20
 
Business
67
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ypsilanti, Michigan
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Was overcharged on multiple lines / food poisoning”
2 of 5 stars Reviewed September 19, 2012

We stayed here for two nights before heading to a resort on the Pacific and would not stay here again. I had a rate of $145/night and somehow my rate jumped to $196 and $180 for the two nights. They also would not honor my Ambassador coupon for 1 free night. Understood the 15% tax on the nights but they couldn't explain the additional $3.39 each night. English was a problem, still fighting the rates with both hotel management and Intercontinental.

We ate at the Restaurant Factory inside the hotel for dinner one night and I got food poisoning from the lobster bisque. Food at the Voltes restaurant inside was good but the Restaurant Factory soured us (especially me) on the food there.

Beds were extremely firm, did not sleep well here

Would highly recommend going somewhere else

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask schulze52 about InterContinental Real Metrocentro Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Real Metrocentro Managua, responded to this review
October 4, 2012
Dear schulze52,

Thank you for taking the time to post your comments. I would like to apologize for the overall issues you had during your stay. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For the reason, your comments are troubling and will certainly be looked into. I have sent you a private message to obtain some additional details regarding your experience. Thank you for staying with us and we look forward to hearing from you soon.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tegucigalpa, Honduras
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“OK Hotel”
4 of 5 stars Reviewed August 30, 2012

This hotel is a copy of the hotel of Honduras in the sense of design and ambiance, so if you travel through out central america don´t expect anything special. Same restaurantes, pool gym, decor, etc. In this case I would have to say the service was in some things better, but also in some other aspects worst than what I am used to in other countries. I can only say it is an OK hotel, well located and practical.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jose G about InterContinental Real Metrocentro Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmania16, Guest Realtions at InterContinental Real Metrocentro Managua, responded to this review
September 12, 2012
Dear Mr. Jose,

Thanks for your comments. The InterContinental Family has standards which are maintained in each of the hotels, each hotel has a...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Top Contributor
262 reviews 262 reviews
258 hotel reviews
Reviews in 215 cities Reviews in 215 cities
318 helpful votes 318 helpful votes
“One of the best Intercontis in the Americas”
5 of 5 stars Reviewed August 20, 2012

A really beautiful hotel with nice rooms, beautiful lobby and fantastic pool & lounge area. Wonderful views from the executive lounge. Very good food. Decent service. Way better than the Hilton down the road. From all I could see this is the Nr. 1 in town.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TrophyCollector about InterContinental Real Metrocentro Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, Relaciones Publicas at InterContinental Real Metrocentro Managua, responded to this review
August 29, 2012
Dear Guest,

We appreciate your comments about the hotel. It was a pleasure to assist you in your stay. Thank you for selecting us as your number one choice of lodging in Managua. We hope to have you back with us so you can enjoy the benefits of being a guest InterContinental.

Have a great day.

Best regards,

Sayra Somoza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Made me feel at home.”
4 of 5 stars Reviewed August 8, 2012 via mobile

Two thumbs up for this hotel The entire staff was very kind. They accommodated all my dietary needs which at times can be pretty strict. Everyone was very easy to talk too and their English was good. There is a great steak and lobster restaurant in the hotel, some amazing sushi at NAU, and their breakfast buffet is packed with fresh fruit and fresh fruit juices. I couldn't be happier with my stay here.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dmb1025 about InterContinental Real Metrocentro Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, Relaciones Publicas at InterContinental Real Metrocentro Managua, responded to this review
August 29, 2012
Dear Guest,

Thanks for your feedback, it is our pleasure to know that when you stayed with us you felt so comfortable and at home. That is our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westland, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Hotel!”
5 of 5 stars Reviewed July 30, 2012

2nd time to the Intercontinental in Managua and have not been disappointed with the Intercontinental! Hotel staff is very friendly, great rooms, Awesome Lounge area outside by the pool. Overall Fabulous Service! I did not use their Spa Service.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jc4816 about InterContinental Real Metrocentro Managua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina V, Guest Relations at InterContinental Real Metrocentro Managua, responded to this review
August 25, 2012
Dear friend,

We are working hard to give you the best service
In town. Our staff is quite trainned to assist you in anything you need
Let us pamper you NeXT time in our massage area, It was specially madre for your relax

Regards,"

Birmania M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
Hotel Casa Naranja
Great value on a similar hotel
Managua, Managua Department
5 of 5 stars 123 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Managua
Family-friendly
Barcelo Montelimar Beach
Barcelo Montelimar Beach 3.5 of 5 stars 446 reviews
Luxury
Aqua Wellness Resort
Aqua Wellness Resort 4.5 of 5 stars 153 reviews
Good for business
Villas de Palermo Hotel & Resort
Villas de Palermo Hotel & Resort 4.5 of 5 stars 141 reviews
Near the beach
The Villas at Apoyo
The Villas at Apoyo 4.0 of 5 stars 82 reviews
Show Prices ABS:HotelCheckRates-d305397?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1822206?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d633618?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d601479?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Managua hotels
Hotel Casa Naranja 5.0 of 5 stars 123 reviews Hotel La Pyramide 5.0 of 5 stars 178 reviews Hotel Contempo 4.5 of 5 stars 77 reviews Hotel Mozonte 4.0 of 5 stars 148 reviews
Show Prices ABS:HotelCheckRates-d648250?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d637161?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1510127?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1127979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 46 hotels in Managua, ranked by popularity

Been to InterContinental Real Metrocentro Managua? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about InterContinental Real Metrocentro Managua

Also Known As:
Intercontinental Real Metrocentro Managua Hotel
Intercontinental Real Metrocentro Managua Hotel Managua
Intercontinental Managua
Address: Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Phone Number:
Region: Nicaragua > Managua Department > Managua
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Managua
#6 Family Hotels in Managua
#6 Business Hotels in Managua
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
THE PLACE TO BE located at the heart of the entertainment and business district in Managua, adjacent to the country’s largest shopping mall in the city, minutes away from Managua`s exclusive night life and only 6 miles from the airport this is right where you want to be. Enjoy a fabulous culinary experience at our two international restaurants Voltes and Factory Steak and Lobster, were you can enjoy prime cuts & imported lobster. For a casual evening, visit our trendy Nau Lounge which offers an extensive variety of fresh sushi’s and cocktails, if you prefer you can relax in our terrace surrounded by an exotic and beautiful gardens next to the pool, but just steps away from the exiting ambience of the bar and restaurants. All 157 rooms are specifically designed to offer you the best rest, with soundproof windows, ultra sumptuous bedding with 300 thread count Egyptian Cotton sheets, a special blend of goose feather and down pillows and a feather bed mattress topper. In addition, all guestrooms have either 37” or 42” LCD TV with Video on Demand system which features an extensive library over 70 new digital movie releases, high-speed Internet access of 20mb for your entertainment and a spacious work desk will make your stay enjoyable and productive. Our concierge will be pleased to help you organize any sightseeing tour to the Masaya Volcano, Granada or Leon. Hertz and Avis rent a car desks and car pick up are available at the hotel. Hotel Real InterContinental Metrocentro Managua, winner of the World Travel Award 2005, the Torchbearer Award 2006 and 2008 is the place to be in Managua either for business or for pleasure ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com, Expedia, Olotels, Venere, Cheap Tickets, Agoda, Priceline, HotelsClick, Tingo and Hotels.com so you can book your InterContinental Real Metrocentro Managua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage InterContinental Real Metrocentro Managua, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
InterContinental Real Metrocentro Managua
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices