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“Excellent Hotel” 5 of 5 stars
Review of Hotel HEX

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Hotel HEX
2.5 of 5 Hotel   |   in front of shopping mall Multicentro Las Americas, Managua 505, Nicaragua (Formerly Hotel Express)   |  
Hotel amenities
Ranked #23 of 49 Hotels in Managua
Langley City, Canada
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed March 9, 2012

We (wife and child) stayed there on our trip and found it to thest one can expect.Safe and friendly.
Right near the big shoppingcentre and other stores.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    35
    42
    20
    3
    4
See reviews for
8
26
18
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
San Bruno, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2012

My boyfriend and I stayed there for our 12 day vacation and have no regrets of staying there at all, on the contrary, we'll be staying there again on our next vacation. Its conveniently located right in front of a mall that has everything you need including a super market. The staff is absolutely courteous and try to accomodate you in any way they can. The hotel is very clean and housekeeping does a good job in leaving the rooms clean. The only thing, I would'nt reccommend is a bottom floor room, it can get very noisy due to the rooms being close to the hotel lobby.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 27, 2011

Just opened in July of this year. The wait staff were very helpful and courteous. Located near a mall, supermarket, banks, and even a Casino, making this hotel wells situated. The best this hotel had to offer was the convenience of a shuttle gratis to the airport. When I informed the front desk that our flight did not leave until 5:00 p.m. they extended our check out time until 3:00 pm. Super place to stay!

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Randers, Denmark
Top Contributor
108 reviews 108 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed September 20, 2011

Here is everything you need for a business traveller:
Good big bed to splash out in, individual air con, a zillion TV channels, a chair and a table with power plug, free WiFi and free shuttle to/from the airport.
Breakfast is basic, but exactly what I needed with fruit, toast, butter, coffee/tea, juice and probably rice/eggs/sausages/yoghurt as well (don't remember - I went for the toast with butter plus juice :-)
Normally I stay near carretera Masaya or at Hotel Barceló, but I think this is better value for money, if you don't need extra amenities/hang around your hotel except for work.
A tip for the hotel:
in place of the fixed hours (...9 AM, 11 AM ... etc) for the shuttle to the airport, you should co-ordinate your shuttle with the departure times for the flights. I had a 1 PM flight to Atlanta so 9 AM was too early for me and 11 AM was too late for me. I guess when you bring in more guests, you automatically will have a shuttle every hour, so this is just a tip for the next 6 months or so.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 12, 2011

2 months old hotel.
Obviously everything was so nice and new. The bed, the towel, the chiars .... And staff was supper helpful !!
No restaurant in the hotel. But there is a big mall next to it !
And close to the airport.
Very safe, too. With many security guards.
I would stay here again !

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2011

We stayed at Hotel Express and it was wonderful! Staff was very friendly, breakfast was provided (and delicious!) and there was also a free airport shuttle. Rooms are nice and BRAND NEW!! They are still in the process of opening the hotel. Everyone was very kind and helpful. We were very fortunate to get the special for the grand opening so the price was great! We couldn't believe how nice it was.
It was conveniently located near shopping areas (the mall and local shops were both within walking distance).

Room Tip: 2 twin beds means 2 double beds (we thought it meant 2 single beds). Rooms were very nice and very...
See more room tips
  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReservasHex, Gerente at Hotel HEX, responded to this review, March 16, 2015
Dear Gest

Thank you for writing about us. We hope to serve you again.

Regards

Mary Masis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel HEX

Address: in front of shopping mall Multicentro Las Americas, Managua 505, Nicaragua (Formerly Hotel Express)
Location: Nicaragua > Managua Department > Managua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 49 Hotels in Managua
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel HEX 2.5*
Number of rooms: 100
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