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“Love the Hotel Princess Hilton San Salvador” 5 of 5 stars
Review of Hilton Princess San Salvador

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Hilton Princess San Salvador
4.0 of 5 Hotel   |   Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador   |  
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Ranked #6 of 50 Hotels in San Salvador
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Love the Hotel Princess Hilton San Salvador”
5 of 5 stars Reviewed October 5, 2013

Staying there multiple times and they never disappoint. Wonderful place for the business traveler, excellent service and staff. Recommend highly as great combination of elegance, charm and comfort with excellent facilities to do business while there. Food outstanding, and service attentive.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Manager at Hilton Princess San Salvador, responded to this review, October 10, 2013
Greetings from Hilton Princess San Salvador,

Thank you very much for choosing our Hotel for your recent stay in San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations.
We appreciate your preference and we look forward to welcoming you back in a near future.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Weston, FL USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 29, 2013

Very Friendly Staff, huge and well appointed rooms.
I visit this hotel regularly 4-5 times a year.
Excellent breakfast, nice Pupusas made by Doña Reyna!
Best choice in San Salvador.
Only draw vack is 2 elevators (slow) for 11 floors.
Otherwise, would be more than perfect!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Great hotel, with excellent service. I would recommend this to a business traveler, or anyone interested in a luxury hotel located in an upscale area of San Salvador with easy access to museums, downtown, etc.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Manager at Hilton Princess San Salvador, responded to this review, September 11, 2013
Dear Kenny

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs. Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
361 reviews 361 reviews
61 hotel reviews
Reviews in 78 cities Reviews in 78 cities
280 helpful votes 280 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

I just stay in this Hotelmfor a meeting, and I like it. Everything works fine, the instalations are working fine, the staff are very helpfull, the food is good, the Gym is very nice, including a jacuzzi, and have a nice view to the mountains. The only problem I found was the slow elevators!!

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Manager at Hilton Princess San Salvador, responded to this review, September 2, 2013
Dear Guest,

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs. We are very sorry to hear about your experience with the elevators, improvement measures will be taken in order to avoid such problem in the future. Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 29, 2013

Had a good stay at this hotel while traveling on business. Nice location. Very calm and quiet neighborhood. Lots of restaurants nearby. The rooms are spacious and clean. The Gym, Spa, SAuna is very good. The buffet breakfast in the morning is awesome with lots of varieties to choose from.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Hilton Princess San Salvador, responded to this review, August 8, 2013
Dear Guest,

Thank you very much for choosing Hilton Princess for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers.

We cannot thank you enough for recommending our hotel to fellow travelers! Please come back upon your next trip to San Salvador, we will be more than happy to welcome you back.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 27, 2013

Stayed on the Hilton Team Member Travel Program. Always excellent hotel to stay at! Staff always goes above and beyond!! Kruger always does his best to make you feel at home, always going above and beyond to make our group feel welcomed! Only problem is that I stayed at this hotel back in February on theTMTP and was not charged for breakfast, but when I just stayed in July I got charged for it every morning and the man working the front desk rudley said "You should of been charged in February too!" BE CAREFUL of hidden charges on your reciept. Overall, an awesome place to stay!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Hilton Princess San Salvador, responded to this review, August 8, 2013
Greetings from Hilton Princess San Salvador,


Thank you very much for choosing our Hotel for your recent stay at San Salvador and for taking your valuable time to share your comments with us and other travelers. We are really glad to hear that our staff was able to satisfy your needs and meet your expectations. We´ll share your nice comments with them, especially with Kruger.

We are very sorry to hear about your experience in Reception, improvement measures will be taken in order to avoid such confusion in the future. Once again, we thank you for your preference and we look forward to welcoming you back in the future.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 24, 2013

Enjoyed this hotel during my business stay. The rooms were extremely clean and comfortable. Wifi was a bit spotty in my room but honestly expected questionable wifi. Good restaurants within walking distance and you feel safe. The bar and restaurant in the hotel are great if you don't want to leave the hotel with very reasonable prices. The pizza from the hotel was very good and the bar had 2 for 1 specials.

The front desk staff was extremely helpful and the drivers outside of the hotel took us on a tour for a reasonable price to the volcano and to try some local food. The breakfast at the restaurant was good but definitely would not have liked it if it wasn't included in my hotel stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Hilton Princess San Salvador, responded to this review, August 8, 2013
Dear Luke

Greetings from Hilton Princess San Salvador. We would also like to thank you for sharing your opinion. We will take it constructively in order to improve. We are glad to know that you enjoyed your business stay at Hilton Princess and we would like to thank you for your kind words and the time spent in writting your comments.

We hope to have the opportunity to welcome you back at Hilton Princess San Salvador.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Princess San Salvador

Address: Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Salvador
#2 Romantic Hotel in San Salvador
#4 Business Hotel in San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Princess San Salvador 4*
Number of rooms: 204
Official Description (provided by the hotel):
Hilton Princess San Salvador is a High-rise Hotel situated in the heart of business district with spectacular views to the volcano and the city. Surrounded by the best restaurants in a secure and calm area. ... more   less 
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Also Known As:
Hilton Princess San Salvador Hotel San Salvador
Hilton Hotel San Salvador
Hilton San Salvador
San Salvador Hilton
Hilton Princess San Salvador El Salvador

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