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“Great Stay at a Great Place” 5 of 5 stars
Review of Hilton Princess San Salvador

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Hilton Princess San Salvador
4.0 of 5 Hotel   |   Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador   |  
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Ranked #6 of 50 Hotels in San Salvador
Brisbane, Australia
Top Contributor
204 reviews 204 reviews
106 hotel reviews
Reviews in 132 cities Reviews in 132 cities
169 helpful votes 169 helpful votes
“Great Stay at a Great Place”
5 of 5 stars Reviewed May 12, 2013 via mobile

We stayed at here for a few nights and wished it was longer.

The Good:
Great rooms - we stayed on the exec floor and rooms huge good showers, beds.
Lounge - one of the better breakfasts on offer at an exec lounge with a chef on hand!
Value - good value for a Hilton without scripting or cutting corners like some Hilton brands doing nowadays. Parking was even free!

The Bad:
Nothing really - lobby too small? Grasping at straws to complain about this though!

The Ugly:
Absolutely positively nothing ugly.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Google Translation
Reciba un cordial saludos de Hotel Hilton Princess. Para nosotros fue un placer poder atenderlo durante su estadía en San Salvador, al mismo tiempo queremos agradecerle su preferencia y esperamos poder atenderlo en un futuro cercano.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
    173
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    22
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Christiansburg, United States
1 review
5 of 5 stars Reviewed May 9, 2013

All the staff, from the doorman to the maid were very friendly and always making sure our stay was going well. The doorman actually knew our name by the end of the trip and couldn't wait to see us again. (No we didn't give tips to make them this nice!!)

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Greetings from Hilton Princess San Salvador. We truly aappreciate your comments regarding your stay at the Hotel. It will be a pleasure to have you as a guest again in a near future, I am sure our staff will be glad to see you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
2 of 5 stars Reviewed April 28, 2013

The hotel looks nice, the staff is very helpful and courteous, the lobby looks good, could be bigger. The rooms are musty yet clean. The noise at night is just ridiculous (club music or live band, until 3.30 am!). Not a very good experience.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Greetings from Hilton Princess San Salvador. We truly appreciate your comments regarding your stay at the Hotel. We are extremely sorry that our pool didn't meet your expectations. We are a corporate hotel and this our guests do not spend to much free time around the hotel. We will take into consideration your opinion. Nevertheless, it will be a privilege to have you as a guest once more.
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San Clemente, California, United States
1 review
5 of 5 stars Reviewed April 15, 2013

I am checking out today , I came here for one night I extended to three nights, I have travelled most of central America and the world, Hilton princess is the best hotel outside the USA period.
The property is in great shape, the staff is super friendly, the food is wonderful, and (VPR) value per room "I just invented the term, is 5 out of 5.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Princess S, Director of Sales at Hilton Princess San Salvador, responded to this review, June 7, 2013
Elias, greetings from Hilton Princess San Salvador!

Thank you for your comments regarding your stay at the Hotel. Your comments are really important in order to make sure all of our guests receive what they hope for. We are really happy we were able to provide the service you hoped for. Awaiting to host you in the nearest future.

Best regards
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San Francisco
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2013

My 19 year old son and I just returned from a 5 day stay, and it was a pleasant stay.

The room was clean and neat. My only problem was that the in-room safe ran out of batteries, and I could not open it. I notified the front desk and the maintenance person, with a representative from hotel security present, opened and repaired the safe. I liked that this was part of the normal procedures when accessing the guest's in-room safe! It was also done quite quickly (people were waiting for me in the lobby..)

The front desk staff was friendly and informative. Although I speak Spanish, I was in the lobby quite a bit to use the wireless internet & overheard the desk staff's conversations with many English only speaking guests and was pleasantly surprised at their level of conversational English.

The gym was well equipped.

I had an opportunity to use the secured parking area as well. It is contained within the Hotel and not outside and exposed.

BTW, there is a McDonald's across the street from the hotel and a Starbuck's nearby...

Room Tip: I stayed in room 606, which faces away from the hillside. Be advised that there is a Discotheque acr...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Greetings from Hilton Princess San Salvador!

We truly appreciate your comments regarding your stay in the Hotel. Your opinions are valuable for us. As a guest, you are our priority, therefore we try to solve any inconvenient as fast as possible. We hope to welcome you again in the Hotel in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 22, 2013 via mobile

Stayed here for business after spending a week in Central America in panama, Dominican Republic, Guatemala. By far the worst, roughest, least tourist friendly place. Hotel is super old, not clean and staff at the front desk is rude.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Google Translation
Reciba un cordial saludos de Hotel Hilton Princess. Para nosotros fue un placer poder atenderlo durante su estadía en San Salvador, al mismo tiempo queremos agradecerle su preferencia y esperamos poder atenderlo en un futuro cercano.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa Florida
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 10, 2013

Lovely hotel located centrally and in a safe area of San Salvador. THe rooms are comfortable and clean, and the beds firm with great linens. The staff is very helpful and warm. The buffet was delicious although a bit pricey. Overall, really excellent hotel!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Princess San Salvador, responded to this review, May 23, 2013
Greetings from Hilton Princess San Salvador.

Thank you for your comments regarding your visit in San Salvador, your opinions are very important for us. It was a pleasure for us to have you as a guest, hoping to be able to welcome you in the nearest future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Princess San Salvador

Address: Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Salvador
#2 Romantic Hotel in San Salvador
#3 Business Hotel in San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Princess San Salvador 4*
Number of rooms: 204
Official Description (provided by the hotel):
Hilton Princess San Salvador is a High-rise Hotel situated in the heart of business district with spectacular views to the volcano and the city. Surrounded by the best restaurants in a secure and calm area. ... more   less 
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Also Known As:
Hilton Princess San Salvador Hotel San Salvador
Hilton Hotel San Salvador
Hilton San Salvador
San Salvador Hilton
Hilton Princess San Salvador El Salvador

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