I only got to stay here one night, but both the hotel and restaurant were very nice and very comfortable. Worth a try if you find yourself in San Salvador. I stayed on the executive floor so, both my breakfast and Internet were included in the room charge.

While this is a relatively new hotel and it has all of the mod cons it does not have much character. The pool area is small and there is no garden which is a shame in the beautiful climate that they have in San Salvador. Good friendly and efficient service but no charm.

Definitely it is one five stars hotel in El Salvador. The hotel structure is awesome and the spa is very good. The service is kind of different... The reception booking employees deserve one ZERO in service. They really don't know how to deal with people and with troubles. I have one trouble that they didn't charged my credit card when I've done my booking (advanced purchase of 1 month, no refundable) and they didn't contact me. But I don't mind because the service of the rest of the hotel was perfect. The Concierge and Door Bell men that helped me in this stay deserve the maximum classification. They really know how to deal with one guest. They helped me planning my tours, giving me water and advices. The restaurant and room service were great!! Best meals that I had in central america. I would recommend this hotel.

Stayed here for two nights on a business trip. The staff were charmine and helpful, all of them. Rooms large and comfortable. It was really nice to stay in a chail hotel that did not look or feel like one.
Downside pool small and transfers from / to airport expensive, get a taxi!
Highly recommended would love to go back. Concierge arranged trip up to see volcano with car and guide, very enjoyable and reasonably priced.