We stayed at this hotel for a week while on a mission trip. The rooms were very nice. Breakfast everyday was great. The staff was very helpful and courteous. Only problem we had was spotty Internet access in our room. We went to the lobby to Skype which really wasn't a problem for us. The great thing about this hotel is there is a walkway over the busy street to the mall. You can also access many restaurants from that walkway. Would definitely stay there again!

I stayed here while on business for a week in early December 2012. I selected this hotel as I was building up points for a family break at Christmas. I was pleased that I chose the Intercontinental.
The hotel is situated in the centre of San Salvador, just across the street from a shopping outlet with connection by footbridge. It is situated on sapcious well maintained grounds and I got a secure feeling as soon as I arrived (not that I saw any reason to feel unsecure in El Salvador during my time there). The forecourt is well staffed with a polite concierge crew. Check in was easy and polite.
My room was very adequate and quiet, aircon is self adjustable and controls worked well. Flat screen TV with good channel selection. Wifi was available in room and was reasonably quick and reliable. The bathroom and shower were good and well maintained.
I used the hotel dining facilities and was very satisfied with the quality, price and selection of food available.
I didn't use the gym but there looked to be a reasonable selection of equipment available. The pool is outdoor and at the time I visited it (early am) had some leaf litter in it, I am sure it was probably attended to shortly after my visit.
The staff are very attentive and polite and I had no complaints whatsoever.
I would have no reservations about recommending this hotel to a friend.

TACA airlines delayed our flight and all passengers were sent to this hotel. It was very nice for a few hours stay. There was no WiFi, but the rooms were clean and the bed was amazing! I could not believe the softness and comfort of it. The shower's water pressure was weak, but for a few hours stay, I only needed one shower. The hotel fed us twice within a 6 hour period and the food was good. it was buffet style and included dessert. The hotel staff was also very accomodating. The hotel is in the heart of the city!

The best hotel in El Salvador! Service is great with very attentive personnel. The churrascaria is one of the best I have visited with excellent cuts. The Japanese restaurant is a must. Hotel facilities are very well kept.