You won't mistake the Miramonte for its neighbor the Intercontinental, but it is located in a seemingly safe neighborhood convenient to the Metrocentro Mall, the largest in Central America. Every fast food restaurant you've ever heard of - and some you haven't - are located in multiple locations around the area. There are also several "sports" bars around the corner from the Miramonte.
The hotel has three different types of rooms: "economic," "intermedium" and "plus." I reserved an intermedium room only to be told upon arrival that the hotel had no record of my reservation despite my having a confirmation number. The person with whom I was dealing said he had no "intermedium" rooms available but that there was a plus room he could put me in. He expected that I would pay the difference between the two rooms. I told him bluntly that this was the hotel's mistake and that it was up to the hotel to make it right. I don't know if this was a bait and switch tactic, but I stood firm and in the end he did do the right thing by giving me the "plus" room at the "intermedium" price. However, he said he would have to take away the "free" breakfast, apparently to offset the difference. I wasn't in the mood to argue any further, and in the end I wasn't charged for the breakfast anyway.
If what I got was a "plus" room, I would hesitate to see what the room was like that I had originally reserved. While the room was clean, the furnishings were dated and the only illumination was provided by an overhead fixture and a bedside lamp with a 40 watt light bulb that was part of a telephone table. The lamp wasn't plugged in and the nearest serviceable outlet was on the other side of the bed, so it was necessary to move the table. This proved to be something of a challenge because the telephone was glued to the table. I'm not sure what this says about the hotel or its clientele.
While the bathroom was small, I was pleased that unlike hotels in this price range in Guatemala from where I was coming that there was actually a working hot water tap in the sink. The hot water wasn't exactly scalding; it wasn't necessary to turn on the cold water tap to moderate the temperature. But it was constant in both the sink and the shower. The pressure was acceptable. If you stay in this hotel, I would advise bringing your own toilet paper. What was supplied were those useless industrial-type one ply individual squares. I had a difficult time obtaining an additional towel, but that may have been more of a language barrier problem. My Spanish is limited and most of the staff has no English at all.
The swimming pool looked like it had not been cleaned in awhile and the area surrounding it was relatively unattractive. While wi-fi is provided, the signal was weak. There is excellent security. This hotel is probably acceptable for a one or two night stay, but for longer I think I would look elsewhere.
- Also Known As:
- Hotel Miramonte El Salvador/San Salvador