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“Long weekend at the Hyatt Kiev” 5 of 5 stars
Review of Hyatt Regency Kiev

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Hyatt Regency Kiev
5.0 of 5 Hotel   |   5 A Tarasova Street, Kiev 01001, Ukraine   |  
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Ranked #5 of 114 Hotels in Kiev
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Long weekend at the Hyatt Kiev”
5 of 5 stars Reviewed August 12, 2008

This was my 6th trip to Kiev in as many years, on pervious trips I've stayed in a number of hotels in the centre and nothing to write home about, some are even laughable once you've checked out ! We jumped at the chance to stay with a decent hotel chain this time and we where not disappointed. The Hyatt is better than all the other hotels in Kiev added together.

You know this hotel is different as soon as you get out of the taxi. Perhaps it was the Aston Martin plates something something '007' out side or the hotels great design or both. The Hyatt is a palace to light with a huge glass entrance flooding the reception area with natural light; you look up and see glass elevators rising from eluminated orange casings as they rise through the open floors to a bar on floor 8. This place is seriously modern. Check-in was instant no fuss, no waiting just smiles from the enormously attractive staff.

I shared a twin room with a colleague, the room was Vegas style big, given we were on the cheapest room rate this surprised me. The room had everything a decent hotel room should have desk facing the door , telephone by the toilet, one touch room service and English breakfast tea.

Room Service was a life saver. We managed to order bacon sandwiches with HP sauce and a pot of tea at 3am.

I would have to say the Pool is the hotels strongest asset. Its underground, big (as is the Jacuzzi) and above all relaxing. I had the entire pool to myself most of the time. The changing room is excellent too, I can best describe it as being a long and bending corridor part locker room, salon, steam room, sauna and shower rooms. The salon had complimentary everything and was starting to replace the bathroom in my room after the late nights. It's worth noting they give you a locker which has a robe and slippers. Also there was a spin dryer, really useful things.

There is a bar on the 8th floor and one in reception. The 8th floor bar is part open air and has some amazing views over the river and Alexander square. The drinks where 5star hotel prices, but hey. The toilet on the 8th floor deserves a mention it's made entirely from dark mirrors with dim lighting.

Breakfast was well above average for a buffet in a hotel, was able to get a perfect English breakfast every morning. A huge bonus was it also served until midday.

If your budget reaches to the Kiev Hyatt I would recommend this hotel, its comfort and friendly staff outclass anything else I've seen in Kiev.

  • Liked — overall quality of the place and staff
  • Disliked — expensive drinks bill
  • Stayed July 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Bournemouth, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2008

This hotel is by far the best in Kiev, having stayed at mostly all the city has to offer it far exceeds your expectations mainly thought the service they offer the customer. The staff are professional and polite, they cater for your requirements and are plentifully in number. I once left the 'do not disturb' switch on when leaving the room, upon my return there was a message in the screen, left the room shortly after and returned after apporx 1 hour to find the room cleaned.
The staff arranged a good rate to Borispol airport for 200 grv, you can get quotes of around 300 - 600 grv from the locals so is worth pre booking.
Cool hotel.

  • Liked — Service
  • Disliked — Nothing
  • Stayed July 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2008

Just come back from another lad’s weekend Kyiv, this time all seven of us stayed in the Hyatt.
I have stayed in all the major hotels in Kyiv, and now whenever I return, I will ensure I stay in the Hyatt. The staff are very friendly, the hotel has big rooms, with full mod cons, the room service is excellent, the bar on 8th is wicked, was sat there with friends most evenings as the sun sets, for a first class hotel, I found prices very reasonable. I was expecting to be allot poorer after leaving but its quite surprising how reasonable the prices were.

  • Liked — Location, Happy Staff, Price
  • Disliked — Nothing
  • Stayed July 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
55 reviews 55 reviews
54 hotel reviews
Reviews in 40 cities Reviews in 40 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 3, 2008

I stood with the Hyatt 24th-27th june for a business conference.
It is indeed a very pleasant place to stay if you dont mind to pay
' a little bit more'. All is like you might expect it to be for a five star hotel. The kitchen is specialized to asian cooking - everything tasted good even I'am not a real fan of the far east cuisine.
A real experiance is the conference room "Bibliothek" with an astonishing view out of a glass wall to the office of foreign affairs and the St. Michael church. Its worth to walk city as the hotel is idealy located for any walkarounds. Kiev itself is some 40 km far from the airport and using a limusine of the hotel is not that much more expensive then a normal taxi. I recommend to have a drink (and food) outside to see more then just the hotel and save some expenses...
All in all is is the place to stay if you are looking for the highest standard - by the way dear Hyatt: is it really necessary to charge an extra fee at your business center for just doing the check in for the next days flight?

  • Stayed June 2008, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 24, 2008

The hotel has just met the normal standards of a 5-star hotel. However, the staff is arrogant when i asked for a non-smoking room. Breakfast is too pricey.

  • Liked — NA
  • Disliked — NA
  • Stayed June 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 1, 2008

I stayed here for one week from 12th until 19th March on business. Top marks for this hotel, it’s excellent, though not having to pay for it is definitely a plus as it is so expensive, somewhere in the region of €500 a night. We had the basic rooms, which were definitely sufficient. The furniture is very modern, very nice quality and looks even better than the photos on the web-site. The beds are quite firm but comfy, plenty of towels and a nice bathroom with a big showerhead and also one you can take down and use, also a nice big bath. Décor throughout the hotel is dark wood with beige and it’s all very sleek, modern and well thought out.

The staff are extremely friendly and welcoming and most speak some English, more so on the front desk and you really feel they want your stay to be a happy one. No scouring faces here!

The desk and chair in the room are nice and comfy and you can open the window, it has hi-speed internet and wi-fi which you have to pay for. As usual there aren’t enough ‘bright’ overhead lights especially when you are working but if you’re not, then there isn’t any need to worry if you are on your holidays. I only used the business centre at the weekend for printing and it was fine and is always manned.

Room service was very good on the few occasions that I used it, they give 30 minutes as a guideline but mine came within 15 minutes, even just a simple sandwich is big! Room service breakfast choice is very extensive, they even have Eggs Benedict. In the restaurant they do serve hot food i.e. omelettes, eggs etc. but they don’t provide a menu like other hotels. You have to go up to the chef that’s cooking and order what you want, i.e. eggs, omelette etc and they bring it to your table. There is loads of choice, meats, smoked salmon, fruit, cereal, cooked breakfast and lots of pastries.

For dining there are a few options, the hotel restaurant on the 1st floor is excellent, I ate here on about four occasions and thoroughly enjoyed the food, the service is first class but the downside is it’s expensive. The staff wear nice uniforms reflecting the Asian influence, with a Kimono type top and trousers. The lights are always dimmed at 8.30 p.m.!

The hotel is in an excellent location, though to be honest we hopped in a cab every day and went to the office, but I have been to Kiev previously and seen all the sights from another hotel which was not far from the Hyatt.

In all you just cannot go wrong, I couldn’t find any faults with this hotel, if you can afford it then I would definitely recommend. It also has a really nice swimming pool and they made my stay extremely comfortable.

  • Liked — The staff, the service and decor were all first class
  • Disliked — Absolutely nothing to dislike
  • Stayed March 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2008

I returned to the UK today after my eigth consecutive stay in what has become my permanent Kiev home for around a week each month.

The hotel facilities are first class and they have done an exceptional job in recruiting top quality heads of department whose enthusiasm and commitment is reflected throughout their teams.

Special mentions for the Receptionists whose welcome is always warm and helpful, the Concierge group who have over the course of my trips arranged tennis, transport, restaurant bookings and medical supplies, the Fitness Club and Spa girls and all the catering staff, all of whom provide a level of service the other hotels in the city merely aspire to.

The pricing reflects the quality delivered at at somewhere north of €600 per night for my regular suite I could rent a luxurious apartment in the central area, but I would not have the on tap services provided by one of the truly great city centre hotels.

For me, spending such a long time away from home each month the hotel has managed to deliver the most important ingredients a business traveller needs, top class facilities, great location and a welcoming atmosphere populated by staff who genuinely appear to want to make guests feel comfortable.

The place has changed since those early pre-official opening days in August 2007 when it felt exclusively mine, the hard work and continued exceptional standards of the management and staff and the strength they have given to the Hyatt brand in Kiev has resulted in a very healthy reservations book and the buzz associated with a top class international hotel.

The success is well deserved, if you are going to Kiev on business or pleasure, make the Hyatt your chosen destination, it is my favourite business hotel by a country mile.

  • Stayed March 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kiev

Address: 5 A Tarasova Street, Kiev 01001, Ukraine
Phone Number:
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kiev
#3 Spa Hotel in Kiev
#4 Romantic Hotel in Kiev
#5 Luxury Hotel in Kiev
#5 Family Hotel in Kiev
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Kiev 5*
Number of rooms: 234
Official Description (provided by the hotel):
The Hyatt Regency Kiev hotel is located in the centre of Kiev (Kyiv), Ukraine's political and business capital. Overlooking the breathtaking Old City, which features many of Kiev's main historical sights, the Hyatt Regency Kiev hotel is within walking distance of Saint-Sophia's Cathedral, Saint-Michael's Monastery and the boutiques of Kreshchatyk Street. The Ukraine's international airport in Kiev is 40km away. ... more   less 
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Also Known As:
Hyatt Regency Kiev Hotel Kiev
Hyatt Kiev
Kiev Hyatt Regency

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