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“Very good hotel in an excellent location” 5 of 5 stars
Review of Khreschatyk Hotel

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Khreschatyk Hotel
4.0 of 5 Hotel   |   14 Khreschatik St, Kiev 01001, Ukraine   |  
Hotel amenities
Ranked #33 of 114 Hotels in Kiev
Geneva
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Very good hotel in an excellent location”
5 of 5 stars Reviewed March 25, 2013

Excellent Hotel in the very centre of Kiev, close to all main places to see. Large, clean rooms. Very friendly and helpful staff. For breakfast I would recommend going to the underground floor were a very nice café offering a good variety of local and international food.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, April 30, 2013
Dear Guest!
Thank You very much for taking the time and sharing your opinion about Khreschatyk Hotel.
It was really nice and pleasant to read that you could appreciate excellent location of the hotel, as well as its large and clean rooms.
We are thankful to you for such nice words for our staff.
We are also glad that you liked the cafes that are located on the ground floor and the variety of food that is served there.
We are looking forward to see you again soon.
Best wishes,
Hotel Administration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Los Angeles, California
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 27, 2013

I was positively surprised - everything seemed to be very freshly remodeled and upgraded and the room and bed were very comfortable and well-thought out, albeit the room was a little small, but that is typical in Europe. I especially liked the room's light controls, the modern bathroom with a great shower, and the only minor thing I would point out is that the heating did not really work as strongly as I would have liked. I think it is a function of energy (=money) saving plan.

Service was great, location is unbeatable, and even if I was on the second floor facing the busy Khreshatyk Boulevard, I had no noise issues within- or without the hotel.

I wish they had a fitness center, that was the only thing I was lacking to be fully satisfied, but regardless, I strongly recommend this hotel when visiting Kiev.

Room Tip: I am not sure if the entire property was remodeled or only certain rooms/floors, so I would make sur...
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, April 30, 2013
Dear Guest!
Thank You very much for taking the time and sharing comments regarding your stay at Khreschatyk Hotel.
We are thankful to you for such a positive rating you’ve given to our hotel. It was a real pleasure to read that you’ve appreciated our newly refurbished rooms and all the equipment there. We are glad that you liked our services as well as the location.
It is a pity, that heating system did not work as strongly as you would have liked. But we want to mention that this problem had an easy solution. Next time if you have similar problems please ask a Front Office Manager to help you and give you another room.
And finally, your comment concerning the absence of fitness center. We apologize if it caused you inconveniences. This question is under development, so in the near future our hotel will have such service at your disposal.

Best regards,
Hotel Administration
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 24, 2013

The hotel's redeeming feature is its location close to the central area and only 5 mins walk to a tube station. Be careful which room you get - ours on first floor to rear suffered from continuous 'generator drone' 24/7 and door banging noise from rear staff entrance ==> reduced, disturbed sleep!! You have to go through the card gaming area security to get to Breakfast where coffee was a little stewed but otherwise a good spread - hot and cold food.
Reception staff very helpful and friendly. Room well cleaned but daily rate at £140 ($215 USD) was 20% higher than our experience at other equivalent european city break hotels with same facilities. Also you have to pay a lot extra (not included in room rate) to use the spa facilities.

Room Tip: Our room on first floor to side/rear suffers from continuous generator drone and staff entrance door...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, March 6, 2013
Dear Guest!
Thank You very much for your comments regarding your stay at Khreschatyk Hotel. Your opinion is very important for us. Due to it we have an opportunity to improve the level of our service.
We are really thankful to you for pleasant words about the location of the hotel, its reception staff and room service.
We are dreadfully sorry for all inconveniences you’ve experienced at our hotel, especially for the noise. We are sure to assume all necessary measures in order to avoid such problems in future.
But we have just a few remarks to your comments.
Firstly, it should be mentioned that we didn’t announce anywhere that SPA is included in room rate. So, it is only up to our guests whether to use this service or not.
And finally a few words about our prices. We are sorry that they didn’t fit you. But we could say with certainty that our prices are rather reasonable in comparison with other city center Kiev hotels. Besides we have a lot of special packages, offers.
We hope that despite all trifles, you liked our hotel. We are looking forward to see you again soon.
Best regards,
Hotel Administration
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Las Vegas, Nevada
Top Contributor
177 reviews 177 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed February 15, 2013

I visited the hotel again last month. It seems that all rooms are updated now. Great room, great bathroom and great service. The lobby bar is open 24 hours and that is great!! Breakfast was included and it was a really good buffet - multiple choices and good, fresh food. The rooms are little small by US standards but all in all, this is a viable option...rates are good and the location could not be better!!

Room Tip: the upgraded rooms face a "courtyard" but mostly they look at another building...if noise...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, March 6, 2013
Dear Guest!
Thank You very much for taking the time and sharing comments regarding your stay at Khreschatyk Hotel. Your opinion is of great worth for us.
It was really pleasant to read that you’ve appreciated not only the location of the hotel, but also its services and rates. We were truly touched with all your compliments. Due to your lovely words we realize that we move in the right direction.
We are thankful to you for choosing us and promise that your next stay at Khreschatyk Hotel will be even better than the previous ones.
We are looking forward to see you again soon.
Best wishes,
Hotel Administration
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
1 review
2 of 5 stars Reviewed January 28, 2013

I expected more. No-one to greet me on arrival, no-one to help me with luggage. Efficient check in, however. The room I stayed in was a new refurbished one. Looked ok, was really small, you can't sit at the desk to work as it it too close to the bed. There is no tea and coffee making facilities, no option for an iron and no safety catches on the door. As a single female traveller I never felt safe. Only about 10 channels on the TV were actually working and only one was English. The bed is really hard and the duvet is too small for the bed, two people would struggle in this bed! Room service, don't bother, you can't even get a sandwich at 13.45!!! The best thing about the hotel is the new shower, hot and refreshing, shame about dirty grouting on the tiles in the shower though, clearly not cleaned well.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, February 1, 2013
Dear Guest!
Thank you very much for taking the time and sharing your opinion. We are dreadfully sorry for all inconveniences you experienced at our hotel. We will take into consideration all your criticism concerning our service and improve it in order to avoid such problems in future.
But we have just a few remarks to your comments.
First of all, if you wanted to drink tea or coffee you could order it in the lobby-bar. It is much more convenient than to make it yourself.
Secondly, there were no options for an iron in the room, because it is prohibited according to the safety rules of the hotel. All necessary equipment is keeping in the special room at every floor and you could use it whenever you wanted.
And finally, your complaint about the absence of safety catches. As all the locks in the rooms are electronic, so there is a latch instead of catch that protects from the penetration into the room. We apologize that didn’t explain you how to use it.
We hope to see you again at the Khreschatyk Hotel. And if you have any problems or inconveniences please ask a Front Office Manager to give you another room or to help with the problem occurred during your stay.

Best wishes!
The Hotel Administration
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bombay
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 16, 2013

I have been there in December 2012. The best hotel I had experienced in my 20 days hollydays in Ukraine! Everything was perfect, the room is large, modern, bathroom wth all (shower, bathtube), good restaurants,perfect to relax! The price is very good compared to similar quality hotels in another places in Kiev or the rest of Ukraine. Hihgly recommended!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, January 29, 2013
Dear Guest!
Thank you very much for taking your time and sharing comments regarding your stay at Khreschatyk Hotel. We are really glad that our hotel could justify your trust. It was nice to read that you appreciated the prices as well as new rooms and restaurants. We are thankful to you for giving to our Hotel such a high rate.
We are looking forward to see you again soon.
Best wishes,
Hotel Adminisrtation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2013

My girlfriend and I stayed here for 4 nights over the New Year's Eve and we had an amazing time. We found the young staff enthusiastic, friendly and most helpful. Any request was dealt with cheerfully and efficiently and no request was left unresolved. Our stay was just perfect and yes, sometimes the traffic was noisy, but ... it's New Year in Kiev. We had an amazing view from the 4'th floor. Its the first time we've stayed at the Hotel Khreschatyk and on the strength of this visit it will not be the last. We were within easy distance of the subway system and excellent spot from which to start exploring Kiev again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administration29, Public Relations Manager at Khreschatyk Hotel, responded to this review, January 16, 2013
Dear guest,
thank you very much for taking your time and sharing comments regarding your stay at Khreschatyk Hotel.
We are extremely delighted that you appreciated our new rooms,
interior and the hotel location. Thank you very much for your kind
words regarding the hotel staff.


We look forward to seeing you again soon.
Kind regards,
Hotel Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Khreschatyk Hotel

Address: 14 Khreschatik St, Kiev 01001, Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#15 Romantic Hotel in Kiev
#24 Luxury Hotel in Kiev
Price Range (Based on Average Rates): $
Hotel Class:4 star — Khreschatyk Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Whether you need accommodation for business or pleasure, Hotel Khreschatyk will have the perfect solution for you. The Hotel offers prime location right in the heart of the city only minutes away from all major Kiev attractions. Public transport is easily accessible. The hotel features comfortable rooms with breathtaking views of Khreschatyk Street, Independence Square (Maidan), European Square or hotel's backyard. The rooms have been recently renovated in a contemporary style. All rooms are equipped with all necessary: individual air-conditioning and heating systems, mini safes, satellite TV, mini bars, hair dryers, direct dial telephones, e-locks, mini perfumery sets, bathrobes and slippers. Complimentary buffet breakfast (7:00 a.m. - 11:00 a.m.) served daily at the Hotel’s restaurant. Free Wi-Fi available in the rooms and public parts of the hotel. The hotel provides 24-hour room service.You will enjoy the diversity of restaurants and bars, conference facilities as well as a poker game in the Hotel’s poker club offering a great choice of tournaments and prizes. Welcome to the best downtown hotel in Kiev. ... more   less 
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Also Known As:
Best Eastern Khreschatik Kiev

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